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Metro Accident Repair Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(48 Reviews)
79

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(216) 267-6800
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
15541 Brookpark Rd Cleveland, OH 44142
Metro Accident Repair Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(48 Reviews)

JS
gravatar
Jim S.
Toyota Camry LE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2025
verified customerVerified Customer
10
Excellent Quality, Excellent Service!
The door on my brand-new car <3000 miles required to be replaced. The work was completed with high quality, in a timely manner, and is as good as new. When I first received the car back, I had noticed a small amount of wind noise, so I brought the vehicle back. The noise was due to an issue with the door seal. The staff went above and beyond to make sure that the issue was corrected, with no hassles and no questions asked. Everyone on the staff I had interacted with was professional, knowledgeable, courteous, pleasant and made me feel valued as a customer.
Team M. from Metro Accident Repair Center responded on 11/26/2025 09:33 AM

Thank you for sharing your experience with us. We always aim for high standards, so it’s comforting to know your brand-new car is back to its pristine self. It's a good thing we couldn't hear that wind noise; we prefer our vehicles to hum along smoothly! We're glad to hear our team was able to address your concerns without turning the process into a circus act. Your kind words about our staff being professional and courteous are much appreciated—it's our goal to make every customer feel like a VIP. If there's anything else we can assist you with in the future, don’t hesitate to reach out. Enjoy your smooth ride!

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