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Metro Accident Repair Center

Average Score

4.7

(54 Reviews)

79

Score Details

ReScore Reviews^™

ReScore

Original Review

1

Total ReScores^™

5.0

ReScore^™ Average

79

Net Promoter Score ^®

Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee.

Categories

Auto Maintenance, Auto Repair, Car Maintenance

Contact

(216) 267-6800

No Business Hours Provided

15541 Brookpark Rd Cleveland, OH 44142

Metro Accident Repair Center's Reviews

4.7

(54 Reviews)

Reviews that include

Insurance Company 9

Recent Reviews

JS

Jim S.

Toyota Camry LE

11/25/2025

Verified Customer

10

Excellent Quality, Excellent Service!

The door on my brand-new car <3000 miles required to be replaced. The work was completed with high quality, in a timely manner, and is as good as new. When I first received the car back, I had noticed a small amount of wind noise, so I brought the vehicle back. The noise was due to an issue with the door seal. The staff went above and beyond to make sure that the issue was corrected, with no hassles and no questions asked. Everyone on the staff I had interacted with was professional, knowledgeable, courteous, pleasant and made me feel valued as a customer.

Team M. from Metro Accident Repair Center responded on 11/26/2025 09:33 AM

Thank you for sharing your experience with us. We always aim for high standards, so it’s comforting to know your brand-new car is back to its pristine self. It's a good thing we couldn't hear that wind noise; we prefer our vehicles to hum along smoothly! We're glad to hear our team was able to address your concerns without turning the process into a circus act. Your kind words about our staff being professional and courteous are much appreciated—it's our goal to make every customer feel like a VIP. If there's anything else we can assist you with in the future, don’t hesitate to reach out. Enjoy your smooth ride!

View all Reviews

Offers and Posts

Thank you for the fantastic feedback! 🚗✨ We're thrilled you enjoyed our great service, work, and communication! We promise to keep the wheels turning! 🛠️ #MetroAccidentRepair #CustomerSatisfaction

We're thrilled to hear you found our service excellent! 🚗✨ Restoring your car to its former glory is what we do best. Thank you for trusting us with your ride! We promise to keep being prompt and knowledgeable. #MetroMagic #CarCareExperts

Your gratitude fuels our engines! 🛠️ Thank you for trusting Metro Accident Repair Center with your service needs. We're here to keep you on the road and smiling! 😊 #CustomerAppreciation #MetroRepair

Thanks for the awesome review! 🚗✨ We believe every car deserves a second chance, even if it’s not a fancy model! We're glad you’re happy with the repairs and that sneaky door ding is no more! 😄 #MetroMagic #AutoRepairHeroes

We're thrilled to hear you’re very pleased with our repairs! 🎉 Choosing a Lexus Certified Repair Center was a smart move—you're in great hands! Thanks for trusting us with your ride! 🚗✨ #LexusLove #MetroAccidentRepair

We’re thrilled to hear that Melissa and Tracy went to battle for your car! 🚗💪 Their expertise and determination really do make a difference, especially when the insurance company isn’t playing nice. Thanks for the applause! 🎉 #MetroMagic #CarHeroes

Thank you for the amazing shoutout! 🌟 We're all about treating every scratch like a VIP. Tracy's thrilled to hear your kind words! Bring on the next tiny makeover. 🚗✨ #MetroMagic #DetailingDelight

We're thrilled to hear everything went well! 🌟 Fast, friendly, and efficient service is our motto—like a pit stop for your car! 🚗💨 Thanks for the awesome feedback! #MetroMagic #CarCarePros

Wow, talk about a price drop! 💰 We're thrilled to have saved you so much at Metro Accident Repair Center! It's all about keeping your wallet happy and your car shiny! 🚗✨ Thanks for choosing us! #AffordableQuality #MetroMagic

We're thrilled to hear you love us! 🌟 Our team's on a mission to keep communication flowing and repairs flawless. We might not be superheroes, but we sure work hard to save the day! 🚗💪 Thanks for the kind words! #MetroAccidentRepair #CustomerAppreciation

We're thrilled to hear that you received excellent service and professionalism! 🎉😄 It’s our mission to make your vehicle look amazing, and we're glad we hit the mark! Thank you for choosing Metro Accident Repair Center! 🚗✨ #CustomerSatisfaction #AutoCare

Thanks for the awesome review! 🚗✨ We’re thrilled to hear our team kept you informed and made insurance a breeze! We aim to leave no bolt unturned. Your high recommendation means the world to us! 🌟 #MetroAccidentRepair #CustomerSatisfaction

We're thrilled to hear about your experience! 🛠️ At Metro Accident Repair Center, we take pride in being your go-to Lexus team. Friendly service and communication are our jam! Thanks for the love! 💙 #LexusLove #MetroAccidentRepair

We're blushing! 😊 Thank you for the amazing words about our workmanship and quality! We're thrilled to be your go-to for car repairs. Remember, we're just a pit stop away from keeping your vehicle in top shape! 🚗💨 #MetroAccidentRepair #ClevelandRides

We're thrilled to hear about your top-notch experience! 🚗✨ From parts to paint, we aim to hit all the right notes. Thanks for putting our skills to the test! 🎨🙌 #CustomerSatisfaction #MetroMagic

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