business image

Metro Accident Repair Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(58 Reviews)
80

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
80
Net Promoter Score ®

Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(216) 267-6800
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
15541 Brookpark Rd Cleveland, OH 44142
Metro Accident Repair Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(58 Reviews)

TM
gravatar
Terrie M.
Toyota RAV4 Limited 4WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2026
verified customerVerified Customer
10
One Happy Customer!
From the staff Melissa, Tracy and Brad to the technicians…
Their care, concern and precision are second to none.
They make sure that when your vehicle is restored it looks like it just came off the showroom floor. Amazing and so grateful!
Team M. from Metro Accident Repair Center responded on 08/28/2026 09:33 AM

We appreciate your fantastic feedback! It sounds like our team has hit the nail on the head, or perhaps we should say, hit the right paint job. We're glad to hear that your RAV4 Limited 4WD has been returned to its showroom glory. Our talented staff works hard to ensure every detail is just right, and it’s wonderful to know that their care and precision have made such an impact. Wishing you many more smooth and stylish drives ahead!

Offers and Posts
We’re thrilled to hear such kind words! 🚗✨ Our team, including Melissa, Tracy, and Brad, takes pride in making your vehicle look showroom-ready. Your appreciation fuels our passion! Thank you for trusting us! 🙌 #MetroAccidentRepair #CustomerCare
Learn More

We’re thrilled your car is looking good as new! 🛠️✨ Thanks for your kind words about our team. We always strive for great results – no magic wand required! 😉🚗 #AutoMagic #MetroAccidentRepair
Learn More



Thanks for the fantastic shoutout! 🚗✨ At Metro Accident Repair Center, we aim to treat every vehicle like royalty. Glad to hear our service hit the mark! Keep cruising safely! #AutoCare #ServiceExcellence
Learn More

We're thrilled to hear our team is hitting the mark! 🎯 Going beyond for our customers is what we do best. Thanks for your kind words! We promise to keep our engines running smoothly for you! 🚗💨 #CustomerSatisfaction #MetroCheers
Learn More

Thanks for the awesome review! 🚗💨 We're thrilled your car is running great and that you enjoyed our top-notch service. Keeping you in the loop is what we do best! Come back anytime—your ride deserves the best! #MetroAccidentRepair #CustomerCare
Learn More

Thank you for the fantastic feedback! 🚗✨ We're thrilled you enjoyed our great service, work, and communication! We promise to keep the wheels turning! 🛠️ #MetroAccidentRepair #CustomerSatisfaction
Learn More

We're thrilled to hear you found our service excellent! 🚗✨ Restoring your car to its former glory is what we do best. Thank you for trusting us with your ride! We promise to keep being prompt and knowledgeable. #MetroMagic #CarCareExperts
Learn More

Your gratitude fuels our engines! 🛠️ Thank you for trusting Metro Accident Repair Center with your service needs. We're here to keep you on the road and smiling! 😊 #CustomerAppreciation #MetroRepair
Learn More

Thanks for the awesome review! 🚗✨ We believe every car deserves a second chance, even if it’s not a fancy model! We're glad you’re happy with the repairs and that sneaky door ding is no more! 😄 #MetroMagic #AutoRepairHeroes
Learn More


We're thrilled to hear you’re very pleased with our repairs! 🎉 Choosing a Lexus Certified Repair Center was a smart move—you're in great hands! Thanks for trusting us with your ride! 🚗✨ #LexusLove #MetroAccidentRepair
Learn More

We’re thrilled to hear that Melissa and Tracy went to battle for your car! 🚗💪 Their expertise and determination really do make a difference, especially when the insurance company isn’t playing nice. Thanks for the applause! 🎉 #MetroMagic #CarHeroes
Learn More

Thank you for the amazing shoutout! 🌟 We're all about treating every scratch like a VIP. Tracy's thrilled to hear your kind words! Bring on the next tiny makeover. 🚗✨ #MetroMagic #DetailingDelight
Learn More

We're thrilled to hear everything went well! 🌟 Fast, friendly, and efficient service is our motto—like a pit stop for your car! 🚗💨 Thanks for the awesome feedback! #MetroMagic #CarCarePros
Learn More

Wow, talk about a price drop! 💰 We're thrilled to have saved you so much at Metro Accident Repair Center! It's all about keeping your wallet happy and your car shiny! 🚗✨ Thanks for choosing us! #AffordableQuality #MetroMagic
Learn More

We're thrilled to hear you love us! 🌟 Our team's on a mission to keep communication flowing and repairs flawless. We might not be superheroes, but we sure work hard to save the day! 🚗💪 Thanks for the kind words! #MetroAccidentRepair #CustomerAppreciation
Learn More

We're thrilled to hear that you received excellent service and professionalism! 🎉😄 It’s our mission to make your vehicle look amazing, and we're glad we hit the mark! Thank you for choosing Metro Accident Repair Center! 🚗✨ #CustomerSatisfaction #AutoCare
Learn More


Thanks for the awesome review! 🚗✨ We’re thrilled to hear our team kept you informed and made insurance a breeze! We aim to leave no bolt unturned. Your high recommendation means the world to us! 🌟 #MetroAccidentRepair #CustomerSatisfaction
Learn More

We're thrilled to hear about your experience! 🛠️ At Metro Accident Repair Center, we take pride in being your go-to Lexus team. Friendly service and communication are our jam! Thanks for the love! 💙 #LexusLove #MetroAccidentRepair
Learn More



We're blushing! 😊 Thank you for the amazing words about our workmanship and quality! We're thrilled to be your go-to for car repairs. Remember, we're just a pit stop away from keeping your vehicle in top shape! 🚗💨 #MetroAccidentRepair #ClevelandRides
Learn More

We're thrilled to hear about your top-notch experience! 🚗✨ From parts to paint, we aim to hit all the right notes. Thanks for putting our skills to the test! 🎨🙌 #CustomerSatisfaction #MetroMagic
Learn More

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.