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Michigan Auto Care Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(124 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Michigan Auto Care Center’s mission is to make sure all vehicle owners know the importance of automotive maintenance. The reliability of your vehicle is important. To us, preventative maintenance ensures reliability, and that’s why we offer the best preventative maintenance services using only BG Products. You can trust that when you buy Michigan Auto Care Center’s mission is to make sure all vehicle owners know the importance of automotive maintenance. The reliability of your vehicle is important. To us, preventative maintenance ensures reliability, and that’s why we offer the best preventative maintenance services using only BG Products. You can trust that when you buy BG Products for your automobile, you’re purchasing more than routine maintenance. You’re investing in peace of mind for long-term performance and reliability. ...more

Categories
Auto Maintenance, Auto Repair, Tire Repair
Contact
(586) 777-4190

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
27371 Gratiot Ave. Roseville, MI 48066
Michigan Auto Care Center 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(124 Reviews)

LW
larry w.
Detroit, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Xk Jaguar
They, we're very professional Nino, the mechanic, it's very, very good. I took my car to other places and they could not fix it. Nino did a excellent job. I prefer this place over any other place. Even the dealership.
The Team from Michigan Auto Care Center responded on 05/29/2025 10:39 AM

Welcome to the advantages of taking your vehicle to a small family-owned business that has been standing strong for over 50 years in the same community!  With over 5 decades of experience in the car repair industry (spanning over 2 generations), we have acquired unsurpassed knowledge, professionalism and customer service, unmatched by any dealership.  Thank you for trusting us.  We look forward to being your one-stop service shop from here on out!  :)


JK
John K.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/27/2025
verified customerVerified Customer
10
Car enthusiast
The experience is very good I've had very good resolve and results in the past I've had a lot of Auto work done by this facility and have been very pleased every time they've ever worked out excellent facility I'm very happy with the results
The Team from Michigan Auto Care Center responded on 05/27/2025 06:33 PM

We couldn’t be happier to hear how pleased you have been with your experiences at MACC. No matter how simple or extensive your auto care needs are, we always offer the most effective solutions and best results.  We hope to continue meeting your high standards and expectations with every future visit.  Thank you for your support and positive feedback :)


MH
Myron H.
Eastpointe, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
They are great! Evervy thing is so intricately taken care of. All your needs are met, with professionalism
The service is great, and the cars are Pl taken care of with great professionalism. And, the prices are really great.
The Team from Michigan Auto Care Center responded on 05/22/2025 02:12 PM

It’s all in the details.  Top-notch customer service, professional and expert advice, and fair and honest pricing…We treat every aspect of your experience with the highest level of care and concern, ensuring your complete satisfaction and future support.  We appreciate you sharing your positive feedback and look forward to continuing to provide you with the service you’ve come to expect and love!


SA
SALEM A.
Rochester, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Exceptional Service
Jim was extremely helpful and took care of us. Definitely recommend for anyone with issues to reach out to these guys!
The Team from Michigan Auto Care Center responded on 05/14/2025 04:39 PM

Yes, Jim is definitely a keeper!  They don’t make ‘em like him anymore.  He is a seasoned professional with years of knowledge and expertise ready to share with all of our customers. We appreciate your recommendation and positive feedback; thank you for your support!  We look forward to assisting you with all your mechanical concerns in the future with the same high level of service and care.  :)


DH
David H.
Saint Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Brake replacement
Jim makes the place so professional work done right and on time
The Team from Michigan Auto Care Center responded on 05/14/2025 03:04 PM

We always love to hear that a member of the MACC Family is meeting the expectations of our customers while also upholding the high standards upon which we pride ourselves and our success.  We are happy that you were satisfied with our quality of work, timing, and customer service.  It is our goal for you to have the most positive experience possible with every visit. Thank you for your support!


JB
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John B.
Warren, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
quick honest and responsible
Great job again thanks
The Team from Michigan Auto Care Center responded on 05/14/2025 03:18 PM

It is our pleasure…again!  We are so appreciative and fortunate to have customers like you who have supported us through the years.  Thank you so much!


JP
john p.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Prompt, upfront, honest ant fair.
These guys work on Lambos and Ferraris they can surely handle your Benz or VW.
The Team from Michigan Auto Care Center responded on 05/06/2025 02:04 PM

Lol, thank you for your vote of confidence!  Rest assured, though, whether your vehicle is valued at $2,000 or $200,000 it is always handled with the same level of care and respect.  We appreciate your high praise and thoroughly enjoyed your witty recommendation (it made us chuckle!).  We look forward to providing you the same outstanding service with every visit in the future.  :)


DS
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Dan S.
Grosse Pointe, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Always reliable, on time and done correctly.
Was for tire pressure sensors and oil change on a Porsche. Sounds easy, but I know from experience that it's not. When I arrived at the appointment, they were ready and took the car immediately. I had planned to leave it, but they told me it would be quick, and it was. Been going there for various cars for 25 years. Always recommend it to others.
The Team from Michigan Auto Care Center responded on 04/30/2025 03:17 PM

It has been an honor to have you as part of the MACC family for all those years, Dan.  We are privileged to have a customer like you who has supported us with your loyalty for over 2 decades.  We appreciate and value your business and look forward to continuing to be your personal one-stop auto servicing shop for many more years to come. Thank you for your trust and recommendation!


DC
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Dave C.
Fraser, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great Service
Service was fast and courteous.
The Team from Michigan Auto Care Center responded on 04/25/2025 10:38 AM

Thanks, Dave.  It’s always reassuring to know that we are still hitting the mark with one of our most loyal customers and biggest supporters.  We will never take you or any of our customers for granted.  We really appreciate all your business through the years and value the deep friendship that has developed along the way.  It’s been a real pleasure!


MM
Marian M.
Harrison Township, MI
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Repair w a smile
They have the Mercedes dealership beat a thousand times in quality, staff, and pricing!
The Team from Michigan Auto Care Center responded on 04/24/2025 01:16 PM

Yes, you nailed it, Marian!   Michigan Auto Care Center is your dealer alternative in all the best ways and more.  We are so happy to have been given the opportunity to finally show you all you've been missing in the past. Thank you for your positive feedback and support.  We really appreciate it.  Oh, and welcome to the MACC Family!  


ZF
Zena F.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Trustworthy and Friendly
I have been taking my car here for a few years and they are trustworthy. Other mechanics always have “extra repairs” that need to be done. Not Michigan Auto Care center- they fix what needs to be done and nothing more. Service is friendly and they stay on schedule !
The Team from Michigan Auto Care Center responded on 04/14/2025 02:20 PM

You are correct!  You can always trust us to be honest with you about your car repairs.  No hard sells here; we are very respectful of every one of our customer’s budgets.  For your safety, however, we will always inform you of any “extra repairs” or concerns we may see brewing, by giving you our professional advice and recommendations for any issues that may pop up in the future.  And, rest assured, when you are ready, we will be here to help with the same friendly and prompt service!  Thank you for your support :) 


FW
Frank W.
Warren, MI
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Exuberating
The work was done quickly and in a very timely fashion.
Very pleased with the results
The Team from Michigan Auto Care Center responded on 04/12/2025 12:02 PM

Whether it is your first time visiting Michigan Auto Care Center or your 21st time, our final goal is always the same…complete satisfaction.  We are very pleased that you were happy with your latest experience at MACC. We will continue to strive for only the best outcome with every future visit.  Thank you for your support and positive feedback; we really appreciate your business and loyalty.


BG
Brad G.
Utica, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Did a terrific job repairing the air suspension on my Porsche Macan
Very honest and knowledgeable staff. You can be confident that you will be treated fairly and your car will be repaired correctly.
The Team from Michigan Auto Care Center responded on 04/01/2025 03:29 PM

Thank you for your most recent business with Michigan Auto Care Center.  We are honored to have earned your continued trust and loyalty by treating both you and your vehicle with the utmost respect and care every time, while always offering you the best advice, service, and pricing possible. We appreciate you taking the time to share your positive thoughts and high recommendation and hope to only strengthen your confidence in our abilities to meet your mechanical needs with every future visit :)


JM
JOEL M.
Grosse Pointe, MI
Triumph TR6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Happy Customer
Nino and jim offer unparalleled service while communicating everything clearly and effectively. They are definitely the go-to shop on the east side.
The Team from Michigan Auto Care Center responded on 03/25/2025 03:58 PM

We couldn’t agree more, but it’s always nice to receive that validation! We are so pleased that your visit to MACC resonated with you in such a positive and profound way. We are thrilled to be ranking at the top of your list when it comes to trusting someone with the care of your vehicle, and we appreciate your support and personal endorsement more than you know. Thank you!


JS
Joey S.
Saint Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Outstanding service
Jim and the staff are very knowledgeable and customer friendly, best service center in the metro area
The Team from Michigan Auto Care Center responded on 03/26/2025 11:55 AM

Thank you for such an outstanding review! We are always happy to hear that our customers are confident and satisfied with our abilities and level of personal care. We appreciate you sharing your positive feedback with us and others who are looking for experienced, quality, and individualized car care. Thank you for your support!

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