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Midas of Torrington

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(9 Reviews)
66
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
66
Net Promoter Score ®

Business Details

About

Midas Torrington is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas guarantee*. Whether you need an oil change or tires,
Midas Torrington is your one-stop shop for brakes, oil changes, tires and all your auto repair needs.
Midas stores are owned and operated by families in your community dedicated to providing high quality auto repair service at a fair price. And their work is backed by our famous Midas guarantee*. Whether you need an oil change or tires, factory recommended maintenance, or brake repair, your local Midas has you covered.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(860) 482-7647
Closing in 15 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
91 S Main St Torrington, CT 06790

Affiliations

AAA - Approved Auto Repair
ASE
Midas of Torrington's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(9 Reviews)

SL
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Suzanne L.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2024
10
THE WHOLE TEAM IS EXCEPTION
I am so impressed by all of the professionals at Torrington Midas. This was my first time there with a muffler problem.Turns out my car had many red flag problems which I was not at all prepared for substantiated by a very through inspection and explanation by Jay. He could see the shock on my face and helped me work a step by step plan of action, financing and with my car warranty. with great care and knowledge. There was no upsale involved just horrifying facts. Everyone there was professional, kind and very caring. I really like all of the team here and as Jay knows will continue to go to Midas trustingly and with confidence of resolution due to their expertise and professionality..I strongly recommend this group to everyone.
Suzanne Lucas- Hermance M.S. R.D. P.A.

WH
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Wayne H.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2024
10
I used the services today and was more than impressed.
The Store Manager Jason Gaudet was so accomadating
and kind, I knew immediatly I had stoped at the right place.
I will definitely will be using this location for all auto
repairs they offer. By all means, give them a try as you
won't be disappointed.
Wayne Hilliar

PA
PARL A.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2023
verified customerVerified Customer
10
Emissions
Professional and very quick
Midas M., Store Manager from Midas of Torrington responded on 08/03/2023 11:37 AM

Thank you for your 5 star review, Parl! We're so glad that you had a great experience with us. We appreciate your business and look forward to serving you in the future.

Thank you, The Midas of Torrington Team
Employees worked with

JP
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John P.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2023
10
GREAT SERVICE
Amazing service
RYAN AND JASON ARE GREAT!!
Midas M., Store Manager from Midas of Torrington responded on 07/29/2023 08:37 AM

Thank you so much for your positive review, John! Our team works hard to give every customer the best possible service, and we're delighted to hear you had such a positive experience. We look forward to seeing you again soon!

Thank you, The Midas of Torrington Team

RG
RYAN G.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2023
verified customerVerified Customer
10
5 STARS
Great service! Jason and Ryan are AMAZING!!!!!!
Midas M., Store Manager from Midas of Torrington responded on 07/29/2023 08:37 AM

Thank you so much for the kind review, Ryan! We are delighted to hear that you had a great experience with Jason and Ryan. We strive to provide excellent customer service and we are thrilled that it was experienced on your visit.

Thank you, The Midas of Torrington Team
Employees worked with

CP
candace p.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2023
verified customerVerified Customer
9
Fast, courteous, and worked on price
Happy with the service
Midas M., Store Manager from Midas of Torrington responded on 07/29/2023 08:32 AM

Thank you for your business, Candace! We're delighted to hear that you had a positive experience with us. We strive to provide our customers with the best service possible, and we're glad that you were satisfied.

Thank you, The Midas of Torrington Team
Employees worked with

CC
CAROL C.
Burlington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2023
verified customerVerified Customer
9
Great service
I come back to this Midas because of the great customer service. They got me right in-took less than an hour. Gave me the discount. A good experience all the way around. Will definitely go back
Midas M., Store Manager from Midas of Torrington responded on 07/28/2023 11:02 AM

We are delighted to have earned your loyalty, Carol! We strive to provide great customer service each and every time and are happy to hear that we met your expectations. We hope to serve you again soon!

Thank you, The Midas of Torrington Team
Employees worked with

AG
ANTHONY G.
Salisbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2023
verified customerVerified Customer
9
Great service
Service guys are accommodating and helpful in explaining my car’s problems
Service was efficient and great
Midas M., Store Manager from Midas of Torrington responded on 07/26/2023 03:47 AM

Thank you for your positive review, Anthony! We are thrilled to hear that our service guys were accommodating and helpful. We strive to provide excellent customer service, so it's wonderful to hear that you experienced efficient and great service. We appreciate your business and value your feedback.

Thank you, The Midas of Torrington Team
Employees worked with

RM
RANDOLPH M.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2023
verified customerVerified Customer
10
Pleasure and knowledgeable.
Pleasure and knowledgeable.
Midas M., Store Manager from Midas of Torrington responded on 07/20/2023 08:42 AM

Thank you for your positive review, Randolph! We are so glad you enjoyed your experience. We strive to provide an atmosphere where our customers can feel informed and comfortable. We appreciate your patronage!

Thank you, The Midas of Torrington Team
Employees worked with

RK
ROB K.
Torrington, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/19/2023
verified customerVerified Customer
7
Oil change
I got an appointment quickly, service went well, didn’t take too long
Midas M., Store Manager from Midas of Torrington responded on 07/20/2023 08:42 AM

Rob, thank you for taking the time to share your experience with us. We're glad to hear our quick appointment and prompt service were beneficial to you. Thanks for being our customer!

Thank you, The Midas of Torrington Team
Employees worked with

AH
ARIEL H.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2023
verified customerVerified Customer
10
They were great!
The guys working there were friendly - kind to everyone that was there and worked fast and hard together
Midas M., Store Manager from Midas of Torrington responded on 07/20/2023 08:42 AM

Thank you for taking the time to leave us a review, Ariel. We are so pleased to hear that our team was friendly and efficient. We strive to provide outstanding customer service and it's great to hear that we achieved this. We appreciate your business and hope to serve you again soon.

Thank you, The Midas of Torrington Team
Employees worked with

SH
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SARA H.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2023
verified customerVerified Customer
10
Go to place for anything my car needs
Always kind courteous and quick to help.
Midas M., Store Manager from Midas of Torrington responded on 07/08/2023 10:57 AM

Thank you for the wonderful review, Sara! We are so glad you found our staff to be kind and courteous and that we were able to help you quickly. We strive to provide excellent customer service every day.

Thank you, The Midas of Torrington Team
Employees worked with

ML
MICHELLE L.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2023
verified customerVerified Customer
0
Emissions
If it’s time to get your emissions done this is the place to go.
I was in and out of Midas in less than 20 minutes. The staff at Midas was friendly and courteous.
Midas M., Store Manager from Midas of Torrington responded on 07/08/2023 09:44 AM

Thank you for taking the time to write such a positive review of Midas of Torrington, Michelle! We strive to deliver prompt, friendly, and professional service to all of our customers so we are delighted that you experienced that in your visit. We hope to see you again soon!

Thank you, The Midas of Torrington Team
Employees worked with

SM
SHERMAN M.
Torrington, CT
Hyundai *SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2023
verified customerVerified Customer
10
Quick and efficient
I went to Midas in Torrington for an emissions test. I did not have an appointment. It was a little after nine in the morning. The vehicle was seen within 10 minutes and the test was performed. I spent a max of maybe 25 minutes there.
Midas M., Store Manager from Midas of Torrington responded on 07/07/2023 04:34 AM

Thank you so much for taking the time to leave such a glowing review, Sherman. We're thrilled to hear that you were able to get the emissions test taken care of so quickly and without an appointment. Our goal is always to provide the best possible service to our customers, and we're glad we could do that for you!

Thank you, The Midas of Torrington Team
Employees worked with

JL
JEFF L.
Litchfield, CT
Ford F250 SUPER DUTY P/U
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2023
verified customerVerified Customer
10
Absolutely the best place ever quick, courtesy, polite
They were absolutely the best, kindest, prettiest good with my vehicle
Midas M., Store Manager from Midas of Torrington responded on 06/23/2023 12:27 PM

We are delighted to hear that you had such a positive experience at Midas of Torrington. We strive to provide exceptional customer service and are glad it was reflected in your visit. We appreciate your business!

Thank you, The Midas of Torrington Team
Employees worked with
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