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Midvalley Automotive LLC

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(296 Reviews)
84
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
84
Net Promoter Score ®

Business Details

About

When it comes to reliable, high-quality auto repair in Wenatchee, WA, Midvalley Automotive is your go-to destination. We prioritize our customers above all else, offering a superior standard of service that sets us apart in the auto repair industry. Our team of certified mechanics brings a wealth of knowledge and experience, ensuring that When it comes to reliable, high-quality auto repair in Wenatchee, WA, Midvalley Automotive is your go-to destination. We prioritize our customers above all else, offering a superior standard of service that sets us apart in the auto repair industry. Our team of certified mechanics brings a wealth of knowledge and experience, ensuring that each job is executed with utmost precision and professionalism. We understand the importance of your vehicle in your daily life, and hence, we provide timely, and efficient auto repair services. Choosing Midvalley Automotive means choosing quality, reliability, and a team committed to getting you back on the road as swiftly and safely as possible. So for all your auto repair needs in Wenatchee, WA, trust the local experts at Midvalley Automotive. ...more

Categories
Auto Repair, Car Maintenance, Domestic Auto Repair
Contact
(509) 663-1545

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
270 E Penny Rd Wenatchee, WA 98801

Affiliations

ASE
NAPA
Midvalley Automotive LLC's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(296 Reviews)

Verified Customer
East Wenatchee, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/23/2025
verified customerVerified Customer
9
A/c repair
They were professional and worked well to complete the work. Also highlighted other needs that will need to be addressed in the future.
Michelle H. from Midvalley Automotive LLC responded on 07/23/2025 08:37 AM

Thank you for your review! We're glad to hear that you found our team professional and thorough. We always aim to not only fix the issue at hand but also help our customers stay ahead of future maintenance needs. We appreciate your trust and look forward to working with you again!


JR
JACOB R.
Cascade, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Amazing, thanks for fixing my AC
Midvalley was amazing, we are in town for a few days from Idaho and our AC went out in our truck. I called them and same day they got my truck in and fixed the AC in it. Amazing job, and really easy to deal with. Thanks again for the awesome work!
Michelle H. from Midvalley Automotive LLC responded on 07/22/2025 04:30 PM

Thank you for the great review! We’re so glad we could help while you were in town. Getting your AC fixed quickly was a top priority, and we’re happy to hear everything worked out. Safe travels back to Idaho, and thanks again for trusting Midvalley!


MS
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MATTHEW S.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Great team !
Dropped car off night before they got my car in early morning and was done before 11am ! The staff was great and friendly definitely will recommend to anyone needing car work done !
Michelle H. from Midvalley Automotive LLC responded on 07/22/2025 04:31 PM

Thank you for the great review, Matthew! We’re glad we could get your car in and out so quickly. It means a lot to hear you’d recommend us—our team really appreciates it!


Verified Customer
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
8
Fast service and well handled
Needed some help finding an electrical issue….found it and fixed it for a fair price. Will be back with any other vehicle issues I might have.
Michelle H. from Midvalley Automotive LLC responded on 07/22/2025 04:32 PM

Thank you for the review! We’re glad we could find and fix the electrical issue quickly for you. We appreciate your trust and look forward to helping with any future vehicle needs!


CA
CHRISTINA A.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
AC quit working!!
A friend told me about them, I called, they got me in quickly, fixed the problem by noon, the cost was great! Recommend these guys to everyone!!! They’re fantastic

CC
CONNIE C.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Ford focus 2008
Blake explained everything in detail.
The problem, the solution and cost.
Also, they found my brakes wearing uneven, which I was told less than two months ago they were fine, by some other company.
Michelle H. from Midvalley Automotive LLC responded on 07/22/2025 04:33 PM

Thank you for sharing your experience, Connie! We're glad Blake was able to walk you through everything clearly. Catching that brake issue was important, and we’re happy we could help you stay safe on the road. We appreciate your trust in our team!
 
 

 


Verified Customer
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Good, fast work at a fair price
They’re good, honest and reliable Highly recommended!
Michelle H. from Midvalley Automotive LLC responded on 07/22/2025 04:32 PM

Thank you for the kind words and recommendation! We’re proud to be a shop you can count on for honest, reliable service at a fair price. We appreciate your support!


KO
KAREN O.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Great service
I really like this place because I get fast, efficient and courteous service. They never try to sell me services that aren’t really necessary.
I trust them completely.
Michelle H. from Midvalley Automotive LLC responded on 07/16/2025 10:17 AM

Thank you for the great review, Karen! We're so glad to hear you appreciate our efficient, honest, and courteous service. It's our priority to provide only what’s truly needed and to make sure you feel confident in the care your vehicle receives. We truly value your trust and look forward to seeing you next time!


JB
JAMES B.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
My car would stall if the AC was turned on, and the engine was making a clicking sound.
After they looked and diagnosed the problem, they gave me an estimate. Once I agreed to the estimate they completed the job in a timely manner and Now I have AC again. Thank you Midvalley.
Michelle H. from Midvalley Automotive LLC responded on 07/11/2025 04:24 PM

Thank you for your review! We're glad we could diagnose the issue and get your A/C working again without stalling. We appreciate your trust in us and are always here if you need anything in the future. Stay cool out there!


Verified Customer
East Wenatchee, WA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Recent visit
Excellent service and follow-through.
Michelle H. from Midvalley Automotive LLC responded on 07/08/2025 02:09 PM

Thank you for your kind words! We're glad to hear you had a great experience with our team. Providing excellent service and follow-through is always our goal. We appreciate your trust and look forward to helping you again in the future!


CO
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CHRIS O.
Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Always great…
Always great service and fair pricing. They are our go to for auto service in the Wenatchee Valley
Michelle H. from Midvalley Automotive LLC responded on 07/08/2025 02:10 PM

We really appreciate your kind words and continued loyalty. It means a lot to be your trusted shop in the Wenatchee Valley. We're always here to help—thank you!


BH
BRUCE H.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
A/C repair
Charged system and all works well
Michelle H. from Midvalley Automotive LLC responded on 07/08/2025 02:09 PM

Thank you for the review! We're glad to hear your A/C is working well again. If you need anything else down the road, don't hesitate to reach out. Stay cool out there!


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RHONDA M.
Entiat, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service
They are courteous, professional and stick to their quotes.
Michelle H. from Midvalley Automotive LLC responded on 06/30/2025 11:23 AM

Thank you for the 5 stars, Rhonda! We appreciate your business. Give us a call the next time you need us.


GS
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GREG S.
East Wenatchee, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Brake repair & oil change
MVA provided prompt excellent repairs to my failed front and maintenance to my rear brakes. They also did an oil replacement and engine leak troubleshooting.
Michelle H. from Midvalley Automotive LLC responded on 06/27/2025 01:24 PM

Thank you for the great review! We're glad we could get your front brakes repaired, your rears maintained, and help out with the oil change and leak check. We appreciate your trust in us and are always here when you need us!


Verified Customer
Wenatchee, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2025
verified customerVerified Customer
9
Customer service
Customer service was great, but going over the information, what needs to be fixed was done to quick, each item needing a little more explain for customer to understand, important to not rush thru, I am not a mechanic, and I want to know, what is wrong with my car. Not all pricing provided which can cause company to lose a customer who may wanna combine different things that need to be fixed, more at one visit. Now I have to call back, with more questions…
Michelle H. from Midvalley Automotive LLC responded on 06/26/2025 11:15 AM

Thank you so much for your honest feedback—we truly appreciate you taking the time to share your experience. While we’re glad to hear our customer service made a good impression, we’re sorry to learn that the explanation of your vehicle’s issues felt rushed and unclear.

You’re absolutely right: clear, thorough communication is essential, especially for those who aren’t familiar with automotive repairs. We’ll be revisiting how we go over inspection results and pricing so that we can give every customer the time and clarity they deserve.

We also understand the frustration of not having all the pricing upfront. Providing complete information helps you make the best decisions—not just for your car, but for your time and budget—and we want to make that easier, not harder.

Please feel free to reach out with any remaining questions, and if you’d like, we can schedule a follow-up to go over everything in more detail. We value your business and want to make sure you feel confident and informed every step of the way.

Thank you again for helping us improve.

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