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Mike Johnson's Collision Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(37 Reviews)
74
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ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
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ReScore Average
74
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Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(828) 358-4802
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1115 8th St Ct SE Hickory, NC 28602
Mike Johnson's Collision Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(37 Reviews)

LL
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Linda/Paul L.
Toyota Highlander XLE AWD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/27/2025
verified customerVerified Customer
0
Good repair work. Overall bad experience.
Very dissatisfied. Had my vehicle 6 days before they even looked at it. Kept changing completion date. Poor communication between departments as well as with me. I feel like they abused my repair as I was from out of state and they kept finding more things to charge to my insurance. Last completion date was a week over the 30 day insurance coverage. After speaking with general manager collision dept was going to provide rental service through completion of job. Miraculously, my car was completed the next day. I will definately not be looking to this Toyota dealership for my next vehicle nor will I be recommending it too family or friends.
Team M. from Mike Johnson's Collision Center responded on 05/27/2025 12:31 PM

We're sorry to hear about your experience.  We take feedback like yours seriously, as it helps us improve our processes and communication.  Your feedback is crucial for us to address these issues and ensure that our future customers have a much smoother experience. While we can't change the past, we appreciate you taking the time to share your thoughts and would like to discuss more about your specific situation. Thank you again for your time.

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