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Mike Johnson's Collision Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(42 Reviews)
76

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
4.0
ReScore Average
76
Net Promoter Score ®

Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(828) 358-4802
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
1115 8th St Ct SE Hickory, NC 28602
Mike Johnson's Collision Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(42 Reviews)

CS
gravatar
Chasity S.
Toyota Highlander Limited AWD
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/14/2025
verified customerVerified Customer
1
Collision Center Warranty
Removed my door moldings, wouldn’t paint them or reinstall them. Back fender wells they replaced the front 1/2 of the black plastic trim pieces but didn’t replace the back 1/2. Now it’s old/new plastic and looks horrible. Their policies make their work look amateur.
Team M. from Mike Johnson's Collision Center responded on 08/18/2025 01:00 PM

We appreciate your feedback and can understand your frustration. The repairs to your Highlander consisted of two separate claims. One claim for collision through insurance, in which we replaced your front bumper. The other was the paint warranty which has very specific details about what Toyota approves for repairs. Plastic components are not part of the warranty as explained during the inspection and at drop off as well as on the signed disclosure form. We would like to help you out, please pass by our Collision Center so we can discuss further. 

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