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Mike The Mechanic Kennesaw

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(740 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(678) 540-8710
Opening in 1 minute
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
290 Bramford Way Nw Kennesaw, GA 30144
Mike The Mechanic Kennesaw's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(740 Reviews)

CC
Caroline C.
Kennesaw, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2024
verified customerVerified Customer
Category: Service
Caroline said she bought a vehicle from another business and she was able to take it there to have it looked over. The mechanic immediately told her it was not a good vehicle and she was able to go there again with a different vehicle to have it looked over. She called them multiple times asking about different vehicles, and they were very helpful and sweet to her
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 01/21/2024 09:32 AM

Dear Caroline, thank you for choosing Mike The Mechanic Kennesaw to have your vehicle looked over. We're glad our mechanic provided you with honest advice about the first vehicle you brought in. We're happy to hear that you found our team helpful and sweet when you called regarding different vehicles. We strive to provide excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your feedback!


CM
Corey M.
Kennesaw, GA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2024
verified customerVerified Customer
Category: Service
Corey said they're always up-front, honest, they do a great job and they're on time.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 01/13/2024 09:34 AM

Thank you so much for your kind words, Corey! We pride ourselves on being up-front, honest, and delivering great service in a timely manner. Your support means the world to us. We look forward to serving you again in the future.


PS
Paul S.
Powder Springs, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2024
verified customerVerified Customer
Category: Service
Spoke to Sandra. She said always pleased, and she likes the scheduler and coordinator. She said it is always reasonable and the staff explains things to her.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 01/06/2024 09:34 AM

Thank you so much for your kind words, Sandra! We're thrilled to hear that you are always pleased with our service. Our scheduler and coordinator work hard to ensure a smooth experience for our customers. We strive to provide reasonable prices and take the time to explain things to our customers. We appreciate your feedback and look forward to serving you again.


JS
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JOHN R. S.
Kennesaw, GA
GMC Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2023
verified customerVerified Customer
10
Quick service, good job.
Had a leak with my valve cover gaskets and they did a quick and thorough job within my budget. Thanks so much!
Brian A. from Mike The Mechanic Kennesaw responded on 12/13/2023 09:33 AM

We are so pleased to hear that we exceeded your expectations with your valve cover gasket repair. We are happy to help get you back on the road quickly and efficiently. Thank you for choosing Mike The Mechanic Kennesaw!


EM
Erica M.
Kennesaw, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2023
verified customerVerified Customer
Category: Service
Erica said they got her in the same day and fixed her vehicle the same day.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 12/06/2023 09:33 AM

Thank you so much for the positive review, Erica! We're glad we were able to get you in and out so quickly. We appreciate your business and hope to see you again soon.


TL
Tristin L.
Marietta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2023
verified customerVerified Customer
Category: Service
Tristin said that the business did what was needed with no hassle.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 12/06/2023 09:33 AM

Thank you for your wonderful review, Tristin! We are very pleased to hear that we were able to do what was needed with no hassle. We appreciate you choosing Mike The Mechanic Kennesaw and hope the experience was satisfactory. We look forward to serving you again in the future!


LD
Larry D.
Acworth, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2023
verified customerVerified Customer
Category: Service
Larry said he used them quite a bit on all 3 of his vehicles.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 11/30/2023 09:34 AM

We're so glad to hear you use us for all your vehicle needs, Larry! We strive to provide the best service possible and are glad to have been of help.


DL
David L.
Atlanta, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/17/2023
verified customerVerified Customer
Category: Service
David said that they did a timely repair, and found out his problem was his tires.
Recommended

SS
STEVEN S.
Kennesaw, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2023
verified customerVerified Customer
10
Engine misfire
Knew I had a misfire, based on OBD reader, detail cause unknown. Checked with MTM and they could look at it now. I mean now. Can't beat that, so we dropped the car off, with request to rotate tires, do oil and filter and fix the misfire. A couple of hours later, jo complete. Car runs great again.
Thanks Mike the Mechanic Bells Ferry
Brian A. from Mike The Mechanic Kennesaw responded on 11/09/2023 06:31 AM

Thank you so much for choosing Mike The Mechanic! We're thrilled to hear that your car is running great again and that we were able to diagnose the misfire quickly. We value your business and look forward to seeing you again soon!

Brian Addison
Regional Manager
Mike The Mechanic


GP
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GAIL P.
Marietta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2023
verified customerVerified Customer
10
Bulb replacements
Always courteous and reliable.
Brian A. from Mike The Mechanic Kennesaw responded on 10/12/2023 09:31 AM

Thank you for your kind words, Gail. We are thrilled to hear that you have had such a positive experience with us here at Mike The Mechanic Kennesaw. We strive to provide the best service possible and your review is a testament to our team's hard work. We greatly appreciate your business!


MH
Michael H.
Kennesaw, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2023
verified customerVerified Customer
Category: Service
Michael said that they have great customer service.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 10/10/2023 05:56 AM

Thank you for taking the time to leave us a review, Michael! We are pleased to hear our customer service was a positive experience for you. We are always working hard to ensure that all our customers are taken care of. We look forward to seeing you again soon!

Brian Addison
Regional Manager
Mike The Mechanic


GC
Gabriel C.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customerVerified Customer
Category: Service
Gabriel said it was good service.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 10/05/2023 02:50 PM

Thank you for your kind review, Gabriel! We are so glad you had a great experience with Mike The Mechanic Kennesaw. We strive to offer the best service in the area, and we are so glad it showed during your visit. We look forward to seeing you again soon!

Brian Addison
Regional Manager
Mike The Mechanic


RL
Robert L.
Kennesaw, GA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2023
verified customerVerified Customer
Category: Service
Robert said they did quality work, not super fast, a little on the expensive side, but good quality.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 10/04/2023 01:04 PM

Thank you for taking the time to leave your review, Robert. We are glad to hear that you were pleased with the quality of our work. We strive to provide the highest level of service to our customers. We understand the repair was expensive but it was a complex issue.

Brian Addison
Regional Manager
Mike The Mechanic


WR
Walter R.
Smyrna, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2023
verified customerVerified Customer
Category: Service
Walter said the experience was good.
Recommended
Brian A. from Mike The Mechanic Kennesaw responded on 09/29/2023 02:45 PM

Thank you for taking the time to provide your feedback, Walter! We are so pleased to hear that you had a positive experience with us here at Mike The Mechanic Kennesaw. We strive to offer our customers the best service and we appreciate your business. We hope you'll choose us again when you need automotive service.


GP
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GAIL P.
Marietta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2023
verified customerVerified Customer
10
Oil change
Quick, friendly service. Priced right.
Brian A. from Mike The Mechanic Kennesaw responded on 09/13/2023 05:31 AM

Thanks for choosing Mike The Mechanic Kennesaw! We're so happy to hear that you had a great experience with us and appreciate your positive feedback. We strive to provide quality work and excellent customer service.

Brian Addison
Regional Manager
Mike The Mechanic


Displaying Review 1 - 15 of 740 in total
Service Coupons and Posts
Thanks for the 5-star review, Gail! ? We're always happy to help keep you on the road with reliable service and a smile. ? #CustomerAppreciation #MikeTheMechanicKennesaw
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? Thank you for the kind words! We're thrilled to hear that you had a quick and friendly experience with us. We strive to offer fair prices for our services. Your support means the world to us! ? #CustomerSatisfaction #ExcellentService #Kennesaw
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We take customer satisfaction seriously and are sorry to hear about Robert's experience. We'll look into this and make sure he gets the fair deal he deserves. #CustomerSatisfaction #Kennesaw ??⭐
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Thanks for the great review, Lashaun! ? We're so happy to have earned your trust. #Kennesaw #MikeTheMechanic #HappyCustomers
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Thanks for the kind words, Nate! We're glad to hear you had a great experience with our team. ? #MikeTheMechanic #Kennesaw #Trustworthy
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