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Millennium Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,881 Reviews)
43
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
169
Total ReScores
4.7
ReScore Average
43
Net Promoter Score ®

Business Details

About

Millennium Hyundai is located on Long Island, in Hempstead, NY. Our Service Technicians are not only friendly, but also knowledgeable and experienced! Call us today to schedule your next service visit. Millennium Hyundai is located on Long Island, in Hempstead, NY. Our Service Technicians are not only friendly, but also knowledgeable and experienced! Call us today to schedule your next service visit.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(516) 282-3800

Business Hours

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
265 North Franklin Street Hempstead, NY 11550
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1,881 Reviews)

MM
gravatar
Malaika M.
Islip, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/05/2024
0
Category: Service
Disappointed customer
I am writing to express my deep disappointment and frustration with the service I have received from Millennium Hyundai in Hempstead, New York.

On April 16th, I purchased a vehicle from Millennium Hyundai, excited and hopeful about my new investment. However, by May 11th, the car broke down. Before I even made my first payment, I began experiencing significant issues with the vehicle. It started smoking from the back, and upon turning off the vehicle, it failed to turn back on. The car was promptly towed to your property the same day.

As of today, June 5th, I have yet to receive any updates regarding the status of my vehicle. Despite being assured that the vehicle would be fixed by last Friday, I have heard nothing and have been given the runaround each time I call for information. I was told it was the meter on the vehicle which then turned into a hose being messed up. When attempting to contact the sales department or the general manager, I am consistently stonewalled and no one is willing to assist me.

As a single mother, this situation has been particularly challenging. Although I have been provided with a loaner car, it is an inconvenience as the gas expenses are higher than what I would have incurred with my purchased vehicle.

Given the circumstances and my numerous attempts to seek a resolution, I no longer wish to keep the vehicle. I expressed this concern to Abdul the same week the vehicle went into the shop, and he informed me via text message, which I can provide, that I could not return the vehicle. I was sold a lemon vehicle.

I am seeking a fair resolution that respects my rights as a consumer and alleviates the undue stress and inconvenience this situation has caused.
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