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Modern Hyundai of Concord

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,798 Reviews)
69
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Score Details

5 stars
84%
4 stars
8%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
189
Total ReScores™
4.9
ReScore™ Average
69
Net Promoter Score ®

Business Details

About

At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience. At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(704) 262-4408
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
965 Concord Parkway South Concord, NC 28027
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4,798 Reviews)
Write a Review
Recent Reviews
JR
gravatar
Jhon R.
Dallas, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2024
0
Category: Service
Service department
I took my Hyundai Tucson 2019 for a service (with appointment 2 weeks prior) at 10am ,I was hearing a brake noise and other weird noise on a passenger side,I spent 5 hours waiting for my car. At 3pm I asked for my car , they not even look it,I told them again what was the problem, the guy in front went back to the shop and said your brake pads are 2mm on front and 3mm on the back ,I said change it and what about on the passenger side, they said maybe it’s the bearing, they went back to the shop, and 10 minutes later my car was in the front (?)I said, it’s ready? And they said “nothing wrong with your car”.I left the dealer with the same problem, noise on brakes and the same noise on passenger side. Very lazy service.I tried to contact the manager but his assistance said is too busy or he isn’t there. I’m not recommended this dealer.?
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