Business Solutions
English French Canadian
SureCritic / Auto Repair / Modern Masters
business image

Modern Masters

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(131 Reviews)
78
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Modern Masters in an automotive repair shop in Martinsburg, WV owned and operated by Rusty Baker and Craig Kennedy. Rusty and Craig started Modern Masters with the goal of giving their clients excellent high quality auto-care that doesn't break the bank. Modern Masters in an automotive repair shop in Martinsburg, WV owned and operated by Rusty Baker and Craig Kennedy. Rusty and Craig started Modern Masters with the goal of giving their clients excellent high quality auto-care that doesn't break the bank.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(240) 707-1642
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
105 Bedington Rd Martinsburg, WV 25404
Get Directions
Modern Masters 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(131 Reviews)
Write a Review
Recent Reviews
KC
KIM C.
BMW M3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great job
they were honest and great!
CE
gravatar
CHRISTOPHER (JULIAN) E.
Martinsburg, WV
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Truck warranty work
Thank you so much. I know warranties are not easy to deal with and I appreciate all the effort you guys put it so that they would cover the majority of the work. It was easy to talk to everyone that helped me and everyone truly seemed to want to help again. I’ll be back for sure. Thanks.
GF
gravatar
GEORGE F.
Martinsburg, WV
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Critters eating wiring
Busy shop. Dropped off vehicle Sunday evening. Diagnosed problems on Monday and Wednesday it was done.
Called to confirm I was okay with estimate also.
JH
gravatar
JOANNA H.
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Transmission drain
Met with the owner Rusty when we got there. Very friendly and professional. The tech came in the office afterwards and was very nice!
GM
gravatar
GREG M.
Falling Waters, WV
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Another quality service…
Not only do I bring my Mercedes here, I also bring my Acura vehicles. Yet another quick oil change with liquid Molly and service with a smile.
SK
gravatar
SAM K.
Gerrardstown, WV
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Excellent Service & Great Communication
I was referred to Modern Masters by a colleague, and I’m so glad I chose them for my alignment and mount & balance service. From start to finish, their communication was outstanding—they kept me informed every step of the way.

As a first-time customer, I really appreciated their professionalism and expertise. They made the process smooth and hassle-free, and I’m extremely happy with the work they did on my car. I’ll definitely be returning for future services and would highly recommend them to anyone in need of auto care!
PS
gravatar
PHILLIP S.
Hedgesville, WV
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
transmission fluid change
very professional and completed in a timely manor. this was my first visit but when needed i will return.
MD
MARIO D.
Mercedes-Benz GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Question about 157 engine
I had a great conversation with Rusty about my problems with 157 engine. Narrow it down to the steps I have to take to diagnose the problem. I value his opinion and highly recommend it to anyone that needs help to get the information even over the phone!
BB
gravatar
BREANNA B.
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
8
Awesome as always
Amazing people who always take care of our needs. :)
DA
gravatar
DOUGLAS A.
Shepherdstown, WV
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Friendly and professional, very honest
I am very pleased with the service from Modern Masters. I feel like they are very honest and reasonably priced.
CJ
CHARLES J.
Hedgesville, WV
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great service
They were great. Very friendly and explained everything. Would recommend using them.
Verified Customer
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
SLP Exhaust on 1999 Camaro
Very professional. The work they did on my car looks excellent. Very fast turn around time. Highly Recommend.
Verified Customer
Martinsburg, WV
Buick Encore
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/15/2025
verified customerVerified Customer
5
They call me and said my car was ready but when I got there to pick up my car and crank it up the engine light was on so I in upl leaving it there. They had my car for 2 week and I frustrated.you ask my opinion so my car is still there that my review.
They call me and said that my car was ready but when I got there to pick up my car I started it up and the engine light was on they had my car for 2 week.so I had to leave it there.I was frustrated with that hope they don't have it for another 2 weeks
BH
gravatar
BILL H.
Wilmington, NC
Mercedes-Benz GLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Amazing Staff
I would not take my AMG anywhere else. Drove in from out of state for brake job, oil change and transmission service. Always fast and friendly service at a price that is much better than MB dealership. Rachel in the front office is outstanding!
CJ
CAMERON J.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Professional
Modern masters was a great experience! They were able to get me an alignment the very next day and they got it done fast! Customer service was very friendly. Will definitely be back!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.