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Morton Grove Auto & Truck Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,828 Reviews)
97

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s
Welcome to Morton Grove Auto and Truck Service, consistently among the top-rated full-service auto repair shops in all of Chicagoland. Owner Bill Sturm has been serving north suburban clients for more than 26 years, moving his business from Niles to its current, larger location in the year 2000.

Over the course of those 26 years Bill’s goal has remained the same: to provide professional, fully-guaranteed service at a fair price, in the process building longstanding relationships built on trust and complete satisfaction. With more experience than most, there are few car repair issues, both import and domestic, that Bill and his fully-certified team haven’t seen, diagnosed, and successfully resolved.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(847) 966-8045

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (Us & Canada)
9440 Waukegan Road Morton Grove, IL 60053-1352
Morton Grove Auto & Truck Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,828 Reviews)

GK
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Greg K.
Deerfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2025
verified customerVerified Customer
10
great service as usual
Once again Morton Grove Auto comes through when I needed them. They replaces a bad alternator quickly when I had a dead car. Thanks John and Bill

JD
Jordan D.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2025
verified customerVerified Customer
Category: Service
Jordan said the business is fast and friendly.
Recommended

NB
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Nick B.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2025
verified customerVerified Customer
10
Friendly and honest.
Simply put John greets you like a friend and gets right down to business. This is what we can do, this is when we can do it. He promised to do something and he did it. No surprises. He told me these are the extra things we see wrong, we recommend this and that, but these you’ll need to start thinking about in the future, just keep an eye on them.
I loved it! And the pricing was reasonable. Mind you, I coming from mostly a dealer experience and this blew my mind in a good way and didn’t blow up my wallet.

EK
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Ed K.
Skokie, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2025
verified customerVerified Customer
9
Reliable service with heart
John and the team at MG Auto are reliable and proactive mechanics. And they are professional and kind every time. I they listen to my concerns and take extra time to ensure everything is addressed. Highly recommend!

PS
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Pat S.
Wilmette, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2025
verified customerVerified Customer
10
All stars!!
I have known John and his coworkers for year,s. They are the best..but most important honest
I know when they do the work ..it is done right!!
Bill S. from Morton Grove Auto & Truck Service responded on 08/19/2025 02:36 PM

Thank you so much for your kind review, Pat! We really appreciate your loyalty and are thankful for your support over the years. We strive to provide trustworthy, prompt, and skilled service to all of our customers, and we are proud you had a good experience, John & Bill. 


MD
Maren D.
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2025
verified customerVerified Customer
10
Honest garage
For many years I’ve relied on John, the manager, and the mechanics to take care of my now 16 year old car. 12-13 years ago the dealership said I needed to replace the head gasket. John looked it over & said the repair was unnecessary, saving me $5,000. I trust that the service provided is done well and at a reasonable cost.
Bill S. from Morton Grove Auto & Truck Service responded on 08/19/2025 02:02 PM

Thank you so much for your kind words, Maren! We strive to provide honest and reliable service so it's great to hear that you experienced that first-hand. We really appreciate your trust and look forward to your future visits, John & Bill. 


DP
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Dawn P.
Niles, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2025
verified customerVerified Customer
10
Car service
Thank you so much for being efficient
Bill S. from Morton Grove Auto & Truck Service responded on 08/19/2025 01:58 PM

Thank you for the review, Dawn! We strive to provide the best possible service and advice, and we're glad that it met your expectations. We look forward to seeing you the next time you need automotive service, John & Bill. 


Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
My car needed most of all, an oil change.
It was done thoroughly along with relaxing wiper blades.
Bill S. from Morton Grove Auto & Truck Service responded on 08/19/2025 01:53 PM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, thank you for your kind words and your business.


JB
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Jerry B.
Park Ridge, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
10
Maintenance
We never worry that the maintenance performed is the maintenance that is necessary. Having a positive relationship for over 30 years results in this level of respect.
Bill S. from Morton Grove Auto & Truck Service responded on 08/12/2025 11:04 AM

Thanks again for the great review Jerry!


Verified Customer
Morton Grove, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2025
verified customerVerified Customer
10
Great service!
John is awesome, he goes above and beyond every time! John takes care of 2 of our cars and is the best! Even in the 100 degree weather he doesn't skip a beat. Added bonus, he has a great sense of humor!
Thanks John!
Bill S. from Morton Grove Auto & Truck Service responded on 08/12/2025 11:03 AM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated, and we're proud to be THE place you come for car repairs. Thank you for your kind words and your business, John & Bill. 


MB
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Monica B.
Des Plaines, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Great service
Good work. Efficient
Bill S. from Morton Grove Auto & Truck Service responded on 08/07/2025 02:57 PM

Thanks for taking the time to leave the review Monica! we appreciate your business, John & Bill.


JB
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Jerry B.
Park Ridge, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Maintenance
Trust John and Bill to do an excellent job on regular maintenance and really trust them to do no more than necessary. Prices are always excellent.
Bill S. from Morton Grove Auto & Truck Service responded on 08/07/2025 02:56 PM

Thanks for taking the time to leave the review Jerry!, as in the past we appreciate your business, hope all is well, John & Bill. 


BI
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Beverly I.
Mount Prospect, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2025
verified customerVerified Customer
10
Oil change and rear brake job
As always, I am very happy with the staff and auto service I receive.
Bill S. from Morton Grove Auto & Truck Service responded on 08/07/2025 02:54 PM

Thanks for taking the time to leave the review Bev!, as in the past (many years) we appreciate your business, hope all is well, John & Bill. 


Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
My MINI
Always wonderful service and great communication with John.
Bill S. from Morton Grove Auto & Truck Service responded on 08/07/2025 02:52 PM

Anonymous, We're so glad to have provided a great experience for you! Your trust in our team is deeply appreciated,  Thank You for your kind words and your business, John & Bill. 


Verified Customer
Evanston, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
9
Wonderful service
Called for oil change and squeaky brakes and was able to take me the next day. Figured out the brake issue and fixed. Also picked up another issue with no recall on the situation, but was able to get parts and fix. As always, great!
Bill S. from Morton Grove Auto & Truck Service responded on 08/07/2025 02:51 PM

Thank you for the glowing review! We strive to provide our customers with the best service, and it's rewarding to hear that we achieved that goal for you. We look forward to seeing you again soon, John & Bill. 


Displaying Review 1 - 15 of 1828 in total
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