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Motorcity Mitsubishi

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(17 Reviews)
71
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
71
Net Promoter Score ®

Business Details

About

We're a family-owned & operated Mitsubishi dealership, serving Whitby and the Durham region.

We're under new ownership, which brings many exciting changes. We intend to carry on the excellent customer service that Motorcity Mitsubishi is known for, while expanding and improving our offering. We've added state-of-the-art alignment
We're a family-owned & operated Mitsubishi dealership, serving Whitby and the Durham region.

We're under new ownership, which brings many exciting changes. We intend to carry on the excellent customer service that Motorcity Mitsubishi is known for, while expanding and improving our offering. We've added state-of-the-art alignment racks, a professional detail centre, and more service hoists, all to serve you better.

Our sales team has over 120 years of combined car business experience, and we offer transparent and honest up-front pricing.

We sell and service all makes and models. We have a wide selection of cars to suit every need and budget. We offer financing for everyone, regardless of your credit history.

We treat our valuable customers the way we want to be treated. We welcome all our customers to visit us today and experience the new Motorcity Mitsubishi. We look forward to serving you, our valued customers, for years to come.
...more

Categories
Mitsubishi Dealer, Car Dealer, New Car Dealer
Contact
(905) 430-2351

Business Hours

Mon
10:00 AM - 8:00 PM
Tue
10:00 AM - 8:00 PM
Wed
10:00 AM - 8:00 PM
Thu
10:00 AM - 8:00 PM
Fri
10:00 AM - 5:00 PM
Sat
10:00 AM - 5:00 PM
Sun
closed
* America/Toronto
1520 Dundas Street East Whitby, ON L1N 2K7 Canada
Motorcity Mitsubishi's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(17 Reviews)

SJ
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S-PAUL J.
Oshawa, ON
Mitsubishi RVR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Excellent
Rajat was great and the service department is very good.
Richard M. from Motorcity Mitsubishi responded on 07/16/2025 12:27 PM

We really appreciate your positive feedback! It’s great to hear that Rajat and our service department made such a positive impression on you. We always aim to blend professionalism with a dash of personality, and it sounds like we hit the mark! If you ever need anything else, you know where to find us.


KT
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KEVIN T.
Oshawa, ON
Mitsubishi RVR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2025
verified customerVerified Customer
8
very easy process, the staff was friendly to talk with.
The process was straightforward. The staff was friendly. The only issue I had was with the trade in value of my vehicle. They only offered $500 so I didn't accept that and I sold it privately the next week but it was additional work I was not expecting.
Richard M. from Motorcity Mitsubishi responded on 07/16/2025 12:37 PM

Glad to hear the process was smooth and our staff was friendly! We are happy you received more for your trade, even though that does come with extra work. 


VP
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VITO P.
Toronto, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great Service!
Service was very good at Motorcity Mitsubishi. Salesman was curtious, personable and took time to exaplain the process of buying and trade-ins.

NB
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NADINE B.
Oshawa, ON
Mitsubishi RVR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
A very good and easy experience
After having our Mitsubishi RVR totalled we needed to replace our vehicle. Since we were familiar with happy with our Mitsubishi we thought we would start at the dealership. Probably within an hour of being there we purchased another RVR. The process was pretty straightforward and went really smoothly. Our salesperson was was really good and the finance person was really good as well. We picked up our car as soon as it was done being prepared and all the paperwork was in order. Overall It was an easy process.

MN
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MADIANGA GERTRUDE N.
Toronto, ON
Mitsubishi RVR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/04/2025
verified customerVerified Customer
8
n\a
no comment

TA
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TIMOTHY A.
Oshawa, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Phenomenal
Great from start to finish. Easy to deal with and all questions were answered thoroughly.

MI
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MOHAMED I.
Georgina, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Extremely happy with Outlander Noir.
As we walked into the dealership, we met Tom Johnson and he he welcomed us with a smile and with a very pleasant attitude.
From then onwards the purchase process was handled with courtesy and respect.
We are thankful and pleased to have met Tom.
We wished him well, as well as, the dealership.

CB
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CAROLINE B.
Niagara Falls, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent
Very friendly, courteous and professional service from start to finish. Also, the vehicle we purchased exceeded our expectations.
Superb experience.
Thank you Motorcity.

LT
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LINZI T.
Whitby, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great Service
Barry provided excellent service from my first call to the dealership to the time I picked up the car. He also picked me up from my home which was really helpful. He was attentive to any questions I had about the buying process.

FL
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FABIAN L.
Bowmanville, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
9
Comfortable Experience
After buying 2 Mitsubishi's and liking them both, one was totalled and we weren't sure what to buy. We went back to Motorcity, but decided to look around some more. Vince was helpful and not pushy. After checking around and being advised of certain incentives, we went back to Vince, but a dilemma between 2 vehicles arose. So, we left again to think some more. Vince, again was very patient. After further consideration of other deals and vehicles, the decision become clear and Vince immediately made sure we got the vehicle we had been talking about. His help through the process was stress free and a positive experience. The only issue was going through the extended warranty process, and making sense of it. Best decision was to complete the financing and purchase the warranty separately, which gave me time to think.
Can't say enough good things about Vince, who made us feel very comfortable in our decision.

KM
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KATHRYN M.
Oshawa, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Sales Barry davis
We had probably the best new ( or ) used sales experience with Barry…for two vehicles. My initial purchased vehicle involved in accident and total loss two days after vehicle delivery. Barry, Nick(manager) and Aria (finance) went over and above again with the second vehicle purchase. They addressed all questions and concerns and were extremely understanding of the situation. I can’t thank them all enough!

DD
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DARIA D.
Barrie, ON
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/08/2025
verified customerVerified Customer
0
Not a pleasant experience
I was

JV
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JULIANA V.
Whitby, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Amazing Service and Friendly people!
I just got my second car with Rumana and as expected the experience was seamless! She again worked with me for the best outcome possible and I’m thrilled with my new car! Everyone there is super helpful, polite and in good spirits. Thank you again for an amazing experience!

MQ
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MOSE Q.
Bolton, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
9
Super People
I had a great experience with my sales guy Mir. He was very helpful and made my purchase a very stress free event. The support staff was also very good. Very good experience

SS
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STACEY S.
Bowmanville, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Wonderful Experience
Vince, Sharyn, Jose and the Team worked effortlessly to get me into my new SUV. I have never had a team try so hard to make a difficult situation go smoothly. They are truly wonderful and I would recommend them over and over again.

Displaying Review 1 - 15 of 17 in total
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