business image

Mullins Automotive & Truck Services of Ocala

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(71 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Mullins Automotive & Truck Service, Inc. in Ocala, FL is a complete auto & truck maintenance facility that repairs and services a diverse range of gas & diesel vehicles. Whether you need to schedule a regular maintenance appointment or you require repairs due to damage or malfunction, look no further! We believe that every customer is Mullins Automotive & Truck Service, Inc. in Ocala, FL is a complete auto & truck maintenance facility that repairs and services a diverse range of gas & diesel vehicles. Whether you need to schedule a regular maintenance appointment or you require repairs due to damage or malfunction, look no further! We believe that every customer is special, and deserves prompt, courteous, honest service with competitive pricing. We specialize in Ford and the Ford Powerstroke Diesels. Our technicians are factory trained and certified to provide the best service to you. Mullins Automotive & Truck Services, Inc. offers our customers a wide variety of services from brake jobs, tune-ups, and suspension work to transmission overhauls, rear differential rebuilds, and complete engine replacements. We take care of electrical repairs, AC work, and power window repairs as well as 7.3 injectors and 6.0 cooler kits. Plus we have a full-service Accessories shop. Locally owned and operated since 2000. ...more

Categories
Auto Repair, Oil Change, Diesel Services
Contact
(352) 401-0889

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
726 N Magnolia Ave Suite 100 Ocala, FL 34475
Mullins Automotive & Truck Services of Ocala's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(71 Reviews)

DW
DAVID W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Great Service, Great price
Josh was very helpful in recognizing what i needed to repair my vehicle.

KL
KARIN L.
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Excellent service advice and delivery.
I really depend on all the knowledgeable people working at Mullins! I am a high mileage driver hauling horses in SE states and into Canada and they are very patient with me when I call in a panic about some unusual guage reading or whatever.
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 05/27/2025 09:27 AM

We appreciate your feedback and are pleased to hear that our team has been able to support you effectively. It is important to us to provide reliable service, especially for drivers with unique needs. We strive to maintain open lines of communication and offer assistance when it is needed most. Your trust in our expertise is valued, and we remain committed to serving you with the utmost care in the future.


JC
gravatar
JOHN C.
Anthony, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Oil change, noise in undercarriage
Routine maintenance was completed and noise was found and resolved.
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 05/19/2025 01:54 PM

We appreciate your feedback regarding your recent experience with our routine maintenance service. It is reassuring to know that the noise issue was promptly identified and resolved. Your satisfaction is important to us, and we look forward to serving your automotive needs in the future.


JS
JESSICA S.
Silver Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great customer service
Nice people. Great work. Fast service. Do recommend.
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 05/19/2025 05:57 AM

We appreciate your positive feedback regarding your experience with our team. It is gratifying to know that you found our staff to be accommodating and that you were satisfied with the quality of work and efficiency of our service. Your recommendation is valued, and we remain committed to providing excellent service to all our customers.


JR
JASON R.
Ocklawaha, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
9
Best of the best.
I've been having my vehicles repaired for years at Mullins. Mostly major issues that smaller shops can't do properly. I live over an hour away and it's worth the drive and cost to get it done right the first time.
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 05/16/2025 04:54 AM

We sincerely appreciate your continued trust in Mullins Automotive & Truck Services for your vehicle repair needs. It is gratifying to know that our expertise in addressing major issues has made a significant impact on your experience. Your willingness to travel over an hour speaks volumes about the quality of service we strive to provide. Thank you for your loyalty and for recognizing our commitment to delivering the best outcomes for our customers.


DB
DANNY B.
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Awsome
They are quick efficient they do an awesome job my appointment was.at 11 am I got there at 10:30 they took my car in right away would recommend them to others
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 05/13/2025 01:33 PM

We appreciate your positive feedback regarding your recent experience with our services. It is encouraging to hear that you found our team to be quick and efficient, and that we were able to attend to your vehicle promptly. Your recommendation means a great deal to us. We strive to maintain high standards in our work and it is rewarding to know that we met your expectations. Thank you for choosing Mullins Automotive & Truck Services of Ocala.


JJ
JEROME J.
Ocala, FL
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great work
Great place and good work for the 20 years I've been doing business with them
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 05/13/2025 11:45 AM

We appreciate your loyalty and are pleased to hear that you have consistently received quality service over the past two decades. Your continued trust in our work is invaluable to us. Thank you for being a part of our community.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
They are the best!!
They basically rebuilt my whole truck. I’m so grateful to Duayne and the rest of his team at Mullins. They did a great job. It’s like driving a new truck.
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 05/05/2025 02:19 PM

We appreciate you taking the time to share your experience with us. It is gratifying to hear that our team was able to meet your expectations with the extensive work performed on your truck. Your acknowledgment of Duayne and the team's efforts is greatly valued, and we remain committed to providing high-quality service to all our customers. Thank you for choosing Mullins Automotive & Truck Service Center.


Verified Customer
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
2015 f250
We've been using Mullins Automotive & Truck Service Center for several years and have been very happy with the service and turn around times for repairs.
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 05/05/2025 02:20 PM

We appreciate your long-standing trust in Mullins Automotive & Truck Service Center. It is gratifying to know that our services and timely repairs have consistently met your expectations over the years. Your continued support is invaluable to us, and we are committed to maintaining the high standards you have come to expect. Thank you for sharing your experience.


CH
CASSIDY H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Excellent Service!
They did a great job on brake job and were very friendly and kind!
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 04/29/2025 07:55 AM

We appreciate your positive feedback regarding your recent experience with our brake service. It is encouraging to hear that you found our team to be both skilled and accommodating. We strive to provide high-quality service and take pride in creating a welcoming atmosphere for our customers. Your support is invaluable to us.


MW
MARK W.
Silver Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
63 yr old male
Great people, GREAT SERVICE, WARRRANT ALL OF THEIR WORK
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 04/22/2025 05:58 AM

We appreciate your feedback and are pleased to hear that you had a positive experience with our team. Providing exceptional service and standing by the quality of our work are priorities for us. Should you require assistance in the future, we are here to help.


SM
gravatar
SCOTT M.
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
The office staff and mechanics were great to work with .
The office staff and mechanics are very professional and courteous . I took my wife’s car there for an issue we were having . They found the issue promptly told me what it was and fixed it correctly without any issues.
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 04/22/2025 05:58 AM

We appreciate you taking the time to share your experience with us. It is gratifying to hear that our office staff and mechanics provided professional and courteous service while addressing the issue with your wife's car. Ensuring that our customers receive prompt and accurate diagnostics, along with high-quality repairs, is a top priority for us. Your feedback reinforces our commitment to maintaining these standards. Thank you for entrusting us with your automotive needs.


SM
gravatar
STEPHANIE M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Quick Service, Fair Prices
Mullins did a great job with my vehicle! They got it repaired quickly, with fair prices! I will definitely be using them again in the future!
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 04/22/2025 05:59 AM

We appreciate your positive feedback regarding your recent experience with our service center. It is gratifying to hear that your vehicle was repaired promptly and at a fair price. Your satisfaction is important to us, and we look forward to assisting you with any future automotive needs.


FY
gravatar
FRANK Y.
Ocala, FL
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/14/2025
verified customerVerified Customer
10
Very good
Great job
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 04/14/2025 01:53 PM

We appreciate your positive feedback regarding our services. Your acknowledgment of our efforts is important to us. If there are any specific areas where you feel we could improve to earn a five-star rating, please do not hesitate to share your thoughts. We are committed to providing the best service possible.


WE
gravatar
WILLIAM E.
Ocala, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Quality
I have been using Mullins for several years now and I have no issues with them at all, I find their work is quality and staff are friendly.
DWAYNE S. from Mullins Automotive & Truck Services of Ocala responded on 04/22/2025 05:59 AM

We appreciate your continued trust in our services over the years. It is gratifying to know that you have consistently experienced quality work and a friendly atmosphere at Mullins Automotive & Truck Service Center. Your feedback motivates our team to maintain high standards in both service and customer care. Thank you for your support.


Displaying Review 1 - 15 of 71 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.