business image

Murphy's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,780 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Since 1964,
Murphy’s Automotive has been providing comprehensive automotive services in Framingham, MA. From repairs to maintenance, the master technicians at Murphy’s have the expertise to handle all of your automotive needs. Dedicated to delivering outstanding customer service, you can trust
Since 1964,
Murphy’s Automotive has been providing comprehensive automotive services in Framingham, MA. From repairs to maintenance, the master technicians at Murphy’s have the expertise to handle all of your automotive needs. Dedicated to delivering outstanding customer service, you can trust Murphy’s to treat you fairly and honestly. We look for-ward to earning your business for all of your automo-tive service needs while building a relationship with you for years to come.
...more

Categories
Repair Shop, Auto Repair, Tires
Contact
(508) 877-9670

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
29 Water St Framingham, MA 01701-3443
Murphy's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,780 Reviews)

Verified Customer
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Professional and transparent on how they go about handling your repair
Took my vehicle there for a brake issue.
Feedback was detailed explaining how they went about trouble shooting the issue. I typically don't get that from other places I had been before.
The brakes had been serviced elsewhere not that long ago so once the issue what found they asked if I wanted to take the vehicle back there hoping to perhaps recover some $ as some of the work was going to need to be redone. I was impressed with that suggestion and it spoke to their honestly with their customers.
I opted to do the work with them. It probably cost me more but I trusted them and in the Auto repair space, that can be hard to find.

DG
gravatar
DIANE G.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Maintenance Check
We always go to Murphy’s for our car care. Today was oil change, new wiper blades and to check the brakes and a rattling noise. They are very thorough. We know that the work will get done right. No short cuts. We are lucky to find a reputable group of mechanics.

ER
EVANGELINE R.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Yearly Inspection
I was the second cat in a line and was finished in 40 minutes.

MS
MARY S.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Pressed for time as usual....
Murphy's always manages to accommodate an un scheduled car,well check. Peace of mind for an out of state trip!

KS
KELLY S.
Franklin, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great Service!
They’re super friendly and very quick with their service. They were very transparent about pricing and necessity of the maintenance.

Verified Customer
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
8
Quick Service
I went for an inspection and the service was quick. They have WiFi available so I could work while I waited.

SW
SHARON W.
Newtonville, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent Service
I needed to have a tire fixed while I waited for the work to be completed. Service was efficient, communication clear, and price very reasonable and discussed in advance.

Verified Customer
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Check Up
I have always found the team at Murphy’s to be very thorough, conscientious, knowledgeable and a pleasure to work with.

LL
gravatar
LAITH L.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Excellent thank you
Excellent service

FB
gravatar
FRANCES B.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great people, Great work!
When I needed help Joe and the team at Murphy's were there for me! They replaced my tire and I am back on the road again.

TG
THOMAS G.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Tried and True
Murphys is always reliable, timely and trustworthy! I’ve been with them for more than 20 years and I wouldn’t go anywhere else.

SB
gravatar
STACIA B.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Honest trustworthy
I've been going to Murphys for a few yes now because they are very honest and do great work.

BD
gravatar
BOB D.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Inspection Sticker
As always, the staff at Murphy’s was welcoming, competent, timely and competent.
“ In Joe Murphy We Trust.”

PB
PATRICIA B.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Service and price
Had an oil change, brakes checked, tires rotated along with replacement of transmission fluid which was overdue and brake fluid.

I was serviced in a timely manner, always told cost before and advised as to what was not needed at this time.

I think the price always fair too and have a lot of trust in their opinion and work.

YS
gravatar
YVONNE S.
Framingham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Murphy’s Automotive
Murphy’s gives you the best price they’re very fast, efficient and polite.

Displaying Review 1 - 15 of 1780 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.