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Naperville Automotive Solutions

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,059 Reviews)
97
Write a Review
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Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Naperville Automotive Solutions is a family owned and operated automotive service and repair facility located in Naperville, IL. Our convenient centralized location allows us to service the Naperville, Aurora, Plainfield and Oswego areas.

Here at Naperville Automotive Solutions, we understand that finding a top auto repair shop that Naperville Automotive Solutions is a family owned and operated automotive service and repair facility located in Naperville, IL. Our convenient centralized location allows us to service the Naperville, Aurora, Plainfield and Oswego areas.

Here at Naperville Automotive Solutions, we understand that finding a top auto repair shop that you can trust is important to you. That is why we operate by three simple values; Honesty, Quality and Value. Given these values, we are able to provide you with the highest quality of work possible.

At Naperville Automotive Solutions, we don't cut corners! We pride ourselves on the quality of our work, and we give each customer the same great value no matter if the job is big or small. Your satisfaction and safety is our priority. ...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(630) 585-7560
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
25W102 Ramm Drive Naperville, IL 60564
Get Directions
Naperville Automotive Solutions' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,059 Reviews)
Write a Review
Recent Reviews
RK
Rick K.
Yorkville, IL
Ford Transit Connect
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Quick in and out good price
Over all a good experience .
SB
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Shelby B.
Naperville, IL
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great experience
I called around midday and explained my issue (my horn wasn’t working). They said they likely wouldn’t be able to get to it that day, but I was welcome to drop it off that day or the next day. I dropped it off the following morning and they were able to fix it and call me back within 2 hours. The technician clearly explained what the issue was and how he fixed it. The gentleman who checked me out when I came to pick my car up was very friendly. I don’t know much about cars but based on the little research I did, I felt the service I received was fairly priced. I will absolutely be coming back for any issues my car has in the future.
BL
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Brian L.
Bolingbrook, IL
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Oil change quick and thorough
As always great service. Brought the car a little late and they still had it done in 45 minutes, outlined other potential issues and asked me how I wanted to proceed. David is very knowledgeable and helpful and I'll continue to recommend Naperville Automotive Solutions
GC
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Gene C.
Naperville, IL
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
2017 GMC Acadia Denali
My alternator went out and they not only replaced it but made sure that I returned the battery to AAA which was still under warranty. Topped off my antifreeze, added some oil and also some Freon for my air conditioning.
AP
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Andrew P.
Tucson, AZ
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Great auto repair shop!
I’m from out of state and the crew did a great job getting me back on the road.
AM
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Alaxandru M.
Naperville, IL
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Fast, professional and best prices in the neighborhood
I recently had my car repaired at this shop and couldn't be more pleased with the entire experience. From the moment I walked in, the staff demonstrated exceptional professionalism and genuine care for their customers.
Service Excellence
The customer service here sets the gold standard for what an auto repair experience should be. The staff took time to thoroughly explain what was wrong with my vehicle, walked me through their diagnostic process, and kept me informed at every step of the repair. They were transparent about timelines and communicated proactively when they discovered additional issues that needed attention. The waiting area was clean and comfortable, and they respected my schedule by completing the work exactly when promised.
Quality Workmanship
The quality of their repair work is truly impressive. Every component was handled with precision and care, and it's clear that their technicians possess deep expertise in automotive repair. My car now runs better than it has in months, and I can tell they used high-quality parts and followed proper procedures. They even took the time to show me the old parts and explain why the replacements were necessary, which gave me confidence in their recommendations.
Fair and Transparent Pricing
Perhaps most refreshing was their honest approach to pricing. They provided a detailed written estimate upfront with no hidden fees or surprise charges. Their rates are competitive and reasonable for the level of service and quality they deliver. When they discovered an additional minor issue during the repair, they called to discuss it and provided options that fit my budget. I felt like I received excellent value for my investment.
This shop has earned my trust and my future business. I'll definitely be returning for regular maintenance and any future repairs, and I'm already recommending them to friends and family. It's rare to find a repair shop that excels in service, quality, and fair pricing all at once.
MR
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Mark R.
Naperville, IL
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Always appreciate the straightforward communication
Selling a car, had them run through it and fix a few things. Quoted me for a blender, but in the end were able to fix it without replacing the part (adjusted a stuck door). It would have been easy to charge me for the part and I'd never have known the difference. Didn't try to upsell a bunch of things that didn't need to replaced. Good service and communication. Repeat customer.
JJ
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Jeanne J.
Minooka, IL
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great
Honest. Owners
LA
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Luis A.
Plano, IL
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Excellent
Amazing people and always doing an amazing job I highly recommend you won’t be disappointed
MV
Maria V.
Streamwood, IL
Nissan NV200 Taxi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Exceeded my expectations!
Naperville Automotive exceeded my expectations! Everyone was extremely professional, and my van was serviced quickly and efficiently. The office is spotless and beautifully decorated with motorcycle and race car memorabilia—it feels like stepping into Road America! They even offer coffee and water while you wait. Truly a top-notch experience from start to finish
RK
Rick K.
Yorkville, IL
Ford Transit Connect
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Best auto repair l have found
Fast honest service . Been using them for years never a complaint
CF
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Chris F.
Aurora, IL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great people great service!
Naperville Automotive Solutions is our go to for our car service needs. They are so reliable, honest and knowledgeable. We know with their help our cars will work great for years to come.
JJ
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Jim J.
Naperville, IL
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Good service and Reliable work
Been taking my cars to Geoff for years The best mechanic find ever Very reliable and has a awesome repair facility Keep up the good work There aren’t many repair shops like yours around
CF
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Courtney F.
Wayne, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Amazing!
Amazing!
PR
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Pat R.
Chicago, IL
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Trustworthy, skilled, kind
I drive from Chicago near the lake, to Naperville Auto and use only them for my auto care… for years… because they confine my trust in them every time.
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