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Napleton Hyundai

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,112 Reviews)
61

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
373
Total ReScores
4.8
ReScore Average
61
Net Promoter Score ®

Business Details

About

Napleton Hyundai offers the highest quality repair and maintenance for your vehicle. Napleton Hyundai offers the highest quality repair and maintenance for your vehicle.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(314) 817-9000
Closing in 41 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
649 Dunn Rd Hazelwood, MO 63042
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,112 Reviews)

AL
gravatar
Aaron L.
Maryland Heights, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2025
0
PLEASE READ IMPORTANT WARNING
PLEASE READ IMPORTANT WARNING: General Sales Manager Gary (GG) was a hateful liar to loyal Napleton customers 3/27/2025 (I don't like writing this review - but it was towards my wife who is not white and me her husband who is); Gary negotiates and agrees to a car deal but then reverses course and pretends none of it ever happened for some reason - so very strange how everything changed and went downhill after Gary heard my wife's accent. We are really disappointed with Gary and this dealership. This is not a proper or professional way to treat people or do business. Extremely dissatisfied!

***Should have done better research on Napleton - from the Federal Trade Commission Government website from April 1, 2022, "FTC Takes Action Against Multistate Auto Dealer Napleton for Sneaking Illegal Junk Fees onto Bills and Discriminating Against Black Consumers
Napleton Auto will pay a record-setting $10 Million in case brought jointly with the State of Illinois".
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