Nard's Automotive

This lady was informed at about 1 1/2 hours where we were on diagnosis and she never said to stop. She did say she was on a fixed income so we were trying to help her. I called with a suggestion of what to try next and she became very rude and said she could not afford the repair or the diagnosis. I then took an hour off and she still was not happy i then took another half hour off trying to make her happy and told her I have to charge her something that I have to pay my Tech something. WE cant work for nothing. We put forth a lot of effert trying to fix her car with NO appretiation at all. She was VERY RUDE!!! She then came in demanding someone ride with her to see if we had made it worse. I then became angry and rude myself, some people expect something for nothing. She had this car at 3 different places that could not fix it and she thinks we are supposed to fix it in an hour. I did tell her to pay her bill and leave i wasnt doing anything else to help her with her bill.
  She was rude and I became rude. I wont deny
  Yes these people live among us,.