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Nassief Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(409 Reviews)
83
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Score Details

5 stars
86%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
9
Total ReScores™
4.8
ReScore™ Average
83
Net Promoter Score ®

Business Details

About

Nassief is the only AAA-approved dealership Service Department in Ashtabula County! We pride ourselves in this accomplishment, as this is an earned honor from Auto Club Members. We have factory certified technicians to keep your investment in top running condition. We are open Saturdays in our Parts and Service departments for your Nassief is the only AAA-approved dealership Service Department in Ashtabula County! We pride ourselves in this accomplishment, as this is an earned honor from Auto Club Members. We have factory certified technicians to keep your investment in top running condition. We are open Saturdays in our Parts and Service departments for your convenience as well. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(440) 576-1010
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1059 State Rte 46 North Jefferson, OH 44047
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(409 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ashtabula, OH
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional Service
The service dept was great!
BRAD J O. from Nassief Hyundai responded on 04/04/2022 05:11 AM

THANKS SO MUCH FOR THE GREAT SURVEY

LD
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Louis D.
Fairview, PA
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
great service hospitable and well trained staff along with a clean and safe enviroment
Nassief has always provided me with exceptional service and I would recommend them to any one
BRAD J O. from Nassief Hyundai responded on 01/12/2022 11:40 AM

HI THANKS SO MUCH FOR THE GREAT REVIEW ALWAYS A PLEASURE SERVING YOU

BM
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Barbara M.
Orwell, OH
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
awesome
awesomw
BRAD J O. from Nassief Hyundai responded on 10/23/2021 03:00 AM

THANKS FOR THE AWESOME REVIEW

DS
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Diane S.
Madison, OH
2017 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2021
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Xxxxx
Xxxxxx
BRAD J O. from Nassief Hyundai responded on 10/08/2021 04:14 AM

hi thanks for taking the time for the great review

BRAD J O. from Nassief Hyundai responded on 10/08/2021 04:16 AM

HI THANKS FOR TAKING THE TIME FOR THE GREAT REVIEW

LS
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Lynett S.
Ashtabula, OH
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
I Always get exceptional service at Nassief of Jefferson,Ohio.
I Get exceptional service when I go to Nassief of Jefferson, Ohio. The employees are friendly the service is Exceptional and very quick and efficient.
BRAD J O. from Nassief Hyundai responded on 09/30/2021 08:05 AM

THANKS FOR THE AWESOME REVIEW. THNAKYOU FOR USING NASSIEF'S FOR YOUR SEVICE NEEDS

RS
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Rosanne S.
Ashtabula, OH
2013 Hyundai Azera
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/23/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Nassief was great, Hyundai was a terrible experience
Nassief did everything in their power to help us. Hyundai took 6 weeks to approve warranty work. Then parts were backordered for 2 weeks. Sent wrong parts twice. Took just short of 12 weeks to get car back. Would recommend Nassief, but stick with Toyota or Ford.
BRAD J O. from Nassief Hyundai responded on 09/28/2021 04:01 AM

THANKS FOR THE AWESOME REVIEW. 

Verified Customer
Jefferson, OH
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very satisfied
Staff friendly and knowledgeable. Timely repair and oil change. Also cleaned my car.
BRAD J O. from Nassief Hyundai responded on 09/17/2021 10:02 AM

THANKS SO MUCH FOR THE AWESOME REVIEW. LOOKING FORWARD TO SEEING YOU ON YOUR NEXT APPT.

SC
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Sherry C.
Jefferson, OH
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Love this dealership and their staff
BRAD J O. from Nassief Hyundai responded on 08/11/2021 03:23 AM

Hi thanks for the awesome review. we are pleased that use choose Nassief auot group for all your Hyundai service needs

CM
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Carilee M.
Ashtabula, OH
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick Trip
Comment
Recommended
BRAD J O. from Nassief Hyundai responded on 07/14/2021 01:36 PM

THANKS FOR THE GREAT SURVEY. 

RY
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Renee Y.
Conneaut, OH
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Very helpfull
Very helpful, and nice people
Recommended
BRAD J O. from Nassief Hyundai responded on 06/22/2021 04:19 AM

THANKS FOR CHOSING NASSIEF FOR YOUR SERVICE NEEDS ALSO FOR THE GREAT REVIEW

JE
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Jodie E.
Ashtabula, OH
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Jodie
Excellent service, excellent employees
Recommended
BRAD J O. from Nassief Hyundai responded on 06/21/2021 05:33 AM

THANKS SO MUCH FOR THE AWESOME REVIEW. ALSO FOR TAKING THE TIME TO DO THE SURVEY

JH
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Jason H.
Cortland, OH
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service
Very professional, exceptional job on repairs. Even stellar job with the car wash after all work was completed
Recommended
BRAD J O. from Nassief Hyundai responded on 05/26/2021 04:10 AM

Thank you so much for taking the time for the awesome survey. 

SV
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Scott V.
Andover, OH
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service and Support
Nassief has been our preference for service for a number of years. Not only do they provide excellence service, every time, but they never fail to impress and improve in the area of customer support. First rate.
Recommended
BRAD J O. from Nassief Hyundai responded on 04/15/2021 07:26 AM

THANK YOU SO MUCH FOR THE GREAT REVIEW AND LETTING US PROVIDE YOUR SERVICE NEEDS

BM
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Barbara M.
Orwell, OH
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
recall
Everything was great
Recommended
DAKOTA J S. from Nassief Hyundai responded on 04/02/2021 09:04 AM

THANKS FOR THE GREAT REVIEW

DK
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Daniel K.
Ashtabula, OH
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
great service people working there act and are realy good at what they do
Recommended
DAKOTA J S. from Nassief Hyundai responded on 03/20/2021 07:41 AM

We appreciate the great review Daniel! Thanks for being a valued customer!

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