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National Auto Group

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(632 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

We here at National Auto Group are dedicated to auto repair and to serving you with quality & value. We have been serving our families, here in the Chicagoland area for many years and enjoy a high level of trust and repeat business from our many customers. This trust we enjoy is earned, one happy customer at a time, and we work very hard We here at National Auto Group are dedicated to auto repair and to serving you with quality & value. We have been serving our families, here in the Chicagoland area for many years and enjoy a high level of trust and repeat business from our many customers. This trust we enjoy is earned, one happy customer at a time, and we work very hard to keep it. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(773) 293-6066
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
5740 N Western Ave Chicago, IL 60659
Get Directions
National Auto Group's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(632 Reviews)
Write a Review
Recent Reviews
AJ
gravatar
ANAS J.
Chicago, IL
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2026
verified customerVerified Customer
10
Upfront, honest, and transparent diagnosis and repair
Went to National to investigate a slight sulfur smell I was getting when using the HVAC systems, as well as a stiff steering wheel. They quickly diagnosed that my engine oil was leaking through the engine oil pan and that had to be replaced. As for the steering wheel, turns out the previous owner of my car used an incompatible fluid and that messed up the steering pump. So had to get that replaced as well. National was upfront and transparent about the costs and the things that needed urgent repairs and things I can push further down the line. They provided fair pricing on the parts and labour costs and fixed everything on the same day I dropped the car off. Definitely recommended.
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