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Neighborhood Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(227 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Mission Viejo residents, Keith & Karin Krawiec, who proudly run the family owned repair facility with their sons, Tyler and Evan, live up to their motto “Modern Car Care - Old-fashioned Service.” In fact they have become famous for it. The “friendly guys in the red shirts” gladly assist customers.

Since 2004, we have been providing our
Mission Viejo residents, Keith & Karin Krawiec, who proudly run the family owned repair facility with their sons, Tyler and Evan, live up to their motto “Modern Car Care - Old-fashioned Service.” In fact they have become famous for it. The “friendly guys in the red shirts” gladly assist customers.

Since 2004, we have been providing our community with the automotive repairs they deserve. No matter what brings you into our shop, we'll treat your vehicle as if it were one of our own. Our team of technicians are dedicated to getting your car back on the road in no time and keeping you safe for the journey ahead. From routine maintenance to electrical work, we're here to deliver a product that you can trust, while staying within your budget. We’ve scored 100% on AAA customer satisfaction year after year, and we were even awarded “most recommended” on Nextdoor in 2017 and 2018! So the next time your car needs to be serviced, give us a call or stop by your Neighborhood Car Care.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(949) 707-5991

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
23761 Via Fabricante #a Mission Viejo, CA 92691
Neighborhood Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(227 Reviews)

DB
Daniel B.
California
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2024
verified customerVerified Customer
Category: Service
Daniel said everything was good. They did the brakes and everything is fine so far. The customer service is good.
Recommended

RK
Rob K.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2024
verified customerVerified Customer
Category: Service
Rob said they do what they say they will do and they have good prices.
Recommended

JF
Jim F.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2024
verified customerVerified Customer
Category: Service
Jim said that they are pleasant, did a free diagnosis, had great service and are friendly people.
Recommended

MW
Mike W.
Mission Viejo, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
verified customerVerified Customer
Category: Service
Mike stated that they provided excellent service. He said that the people were friendly.
Recommended

JK
John K.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2024
verified customerVerified Customer
Category: Service
John said he likes them.
Recommended

EV
Edsel V.
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2024
verified customerVerified Customer
Category: Service
Edsel said they always take care of him very well and are quick to tell him what's going on with his vehicle. They give him the best ways to fix it and let him know what needs to be taken care of right away, and what can wait. He has recommended them.
Recommended

Verified Customer
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2024
verified customerVerified Customer
10
They actually care!
The dealership dismissed it as a non-issue. Neighborhood trusted that I know my vehicle and what’s “not normal vs normal” and took the time to find and fix the problem.

SR
gravatar
SCOTT R.
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
verified customerVerified Customer
10
Excellent service as usual.
I can always feel comfortable that my vehicle will be serviced correctly and economically. Thank you.

RB
Randy B.
Mission Viejo, CA
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2024
verified customerVerified Customer
Category: Service
Randy said he trusted the people, they were professionals and he never had to worry about his vehicle.
Recommended

JS
Janet S.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2024
verified customerVerified Customer
Category: Service
Janet said she is a long term customer and they are the best.
Recommended

MD
Michael D.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2024
verified customerVerified Customer
Category: Service
Michael said he has to take his vehicle back in because one of his brakes is grinding, but otherwise, the guys were great. He loves their waiting area, and they are always really nice and thorough. The guys at the front desk are very friendly, accommodating and very professional.
Recommended

BL
BARRY L.
Rancho Santa Margarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2024
verified customerVerified Customer
10
Always excellent service
They always have me with excellent service and always upfront. Have used them for many years

SS
gravatar
STEPHANIE S.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2024
verified customerVerified Customer
10
Honest Honest Honest
The only automotive shop I have felt I can fully trust! As a single woman, I can’t tell you how many times I have been told I needed to have things done which never needed to be done on my cars. This Garage has proven time and time again their honesty. Before you get your work done, get a second opinion here!

Verified Customer
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2024
verified customerVerified Customer
9
Great service.
Scott was very helpful and knowledgeable. Such a refreshing experience from the dealers I have dealt with in the past. Happy to be back with my new car.

Verified Customer
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2024
verified customerVerified Customer
10
Best service
Service is consistently great.

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