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Neils Express

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(873 Reviews)
76
Write a Review
Schedule Appointment

Score Details

5 stars
84%
4 stars
8%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
76
Net Promoter Score ®

Business Details

About

Neil's Express Automotive Inc is a family owned and operated auto repair and truck repair shop. Located in Alhambra, CA our full service automotive facility prides itself on being the best and providing the best service to our customers. We've always intended for our shop to be a friendly place where you can bring your vehicle and know it Neil's Express Automotive Inc is a family owned and operated auto repair and truck repair shop. Located in Alhambra, CA our full service automotive facility prides itself on being the best and providing the best service to our customers. We've always intended for our shop to be a friendly place where you can bring your vehicle and know it will be fixed right by people that care about you and your safety. ...more

Categories
Car Maintenance, Repair Shop, HVAC
Contact
(626) 284-3214
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
700 S Garfield Ave Alhambra, CA 91801-4437
Get Directions
Neils Express' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(873 Reviews)
Write a Review
Recent Reviews
JO
Joseph O.
La Palma, CA
Kia Niro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Joseph said they are honest and friendly.
Recommended
AS
gravatar
Angelica S.
City Of Industry, CA
Cadillac CTS Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Fantastic!!
Services are fantastic! Communication is good and very detailed explanation. Neils has been good to me all the time!
JP
Juan P.
California
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Juan said the experience was okay, he had an inspection done. Every time he calls them they're really nice and they understand what he needs and what he's looking for. They were really attentive, they answered all of his questions, and they really tried to help him out. They were really helpful and he liked how they helped him. He sugggested that they could recommend additional services that may be needed, when they handed him the paperwork on the inspection they didn't have any recommendations for further work. Other than that, the repair work was good and he didn't have any problems. It didn't take very long, they did it right on the spot. He added that they did tell him about his rear shocks but he didn't get the full price amount from them.
Recommended
EN
Edgar N.
California
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Edgar said the service was great.
Recommended
AM
Amber M.
California
Kia Niro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Amber said they did a good service and they did the job quick.
Recommended
SB
gravatar
SALVADOR B.
Alhambra, CA
Volkswagen Golf SportWagen
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Fix my car
Service , fix in the one time & good price
GP
Gerald P.
Alhambra, CA
Chevrolet Corvette
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Gerald said what they did, came out perfect. They were super nice, they discussed what could possibly be the problem and they solved the problem totally. They did a very good job.
Recommended
Verified Customer
Montebello, CA
Lexus ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Neils Auto Service, Alhambra
I like the quick service and reasonble pricing. They have always given me satisfied customer service, thats why i keep coming back for all my cars.
EM
Evan M.
Los Angeles, CA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Evan said they're transparent with their pricing and very quick when she goes there for service.
Recommended
EL
EDWARD L.
Alhambra, CA
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
9
Very professional and efficient.
I like this business very much because the owner and staffs are very friendly and knowledgeable. The waiting room is clean and comfortable.
LR
gravatar
LUIS R.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Professional
Rick is very helpful and friendly. He is always there to answer any questions.
OV
Oscar V.
California
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
Category: Service
Oscar said Steven did a really good job keeping him updated on his vehicle and he gave him a good price to get his vehicle done.
Recommended
CY
Christina Y.
California
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Christina said they helped her with tires and they were fast, and got it done within an hour. They were pretty good.
Recommended
JH
Jesus H.
San Gabriel, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Jesus said service was fast, he brought a second vehicle in about 30 minutes later, and they finished it even faster than the first one. They have very good service.
Recommended
KT
Kim T.
California
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Kim said they called her and told her that her tire was there, they ordered the tire the day before. When she got there, it was the wrong size, and she had to wait a couple of hours. Other than that they were nice, and everything else was fine.
Recommended
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