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SureCritic / Neue Auto LLC
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Neue Auto LLC

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(400 Reviews)
90
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

Categories
Contact
(808) 744-1666
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Hawaii
2847 Awaawaloa St Unit C Honolulu, HI 96819
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Neue Auto LLC's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(400 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ewa Beach, HI
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2026
verified customerVerified Customer
10
Professional & Efficient
I had previously gone to another auto shop to get my brakes checked and they said that I would need to get the pads replaced in a month or I was screwed. When I visited Neue Auto they were very patient with me and thoroughly explain my situation. I, in fact, did NOT need to change out my brake pads. Matter of fact, Alvin told me that I did not need to run a diagnostic until the issue I was hearing persisted. Would definitely come back to their shop! The only slight tweak I would make would be regarding their check-in process; maybe let the customer know what to expect when driving up to the shop.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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