Mr. Manymules was at our shop with another one of his vehicles that we repaired today (11/19/2013) and I have spoken with Mr. Manymules and further explained our diagnosis on the previous vehicle we had at the shop. Our diagnosis was correct for what we had authorization to do. Mr. Manymules has agreed to re-review our shop.
Thank you. We appreciate all customer feedback both positive and negative. We have tried to look you up in our database, but could not find you. Please call Mike At 480-310-1044 and we will work diligently to resolve any issues you may have.
I appreciate your concern about controlling auto service costs, believe me I know every dollar is important. I want you to know that my pricing is calculated to only cover my costs and allow me a fair profit, nothing more. So I am unable to discount my work and remain a profitable operation. However, I want you to know that we will continue to work hard to control your auto service expenses plus you have my word that you will always be taken care of in an honest and fair way here at Nomad Auto. Can you live with that?