Automax Hyundai of Norman is located in Norman, OK, just outside of Oklahoma City, OK. Contact us today to schedule an appointment with our top-notch service center! From basic oil changes to major repairs, we can help with all of your vehicle maintenance needs. Automax Hyundai of Norman is located in Norman, OK, just outside of Oklahoma City, OK. Contact us today to schedule an appointment with our top-notch service center! From basic oil changes to major repairs, we can help with all of your vehicle maintenance needs.
From the beginning, I made it clear that I would be using my own financing and putting $5,000 down. I have text messages confirming this, and the dealership acknowledged that it wouldn’t be a problem.
After driving an hour to the dealership, the finance manager called and claimed that the agreed-upon price was contingent on financing through them. When I reminded him that I had disclosed my outside financing from the very first conversation, he eventually agreed to honor the price. However, he still refused to send me the buyer’s agreement beforehand. Every other dealership I’ve worked with has provided the purchase agreement so I could finalize financing and have my cashier’s check ready before arriving.
Once I got to the dealership, I immediately requested the buyer’s agreement because my bank was closing in an hour and a half, and I needed it to secure my financing. After waiting over 30 minutes and continuing to get the runaround, I decided to leave.
Unfortunately, this experience felt unprofessional and poorly managed. I won’t be returning, and I can’t recommend this dealership based on how this transaction was handled!