Verified CustomerWe appreciate you taking the time to share your experience, and I'm sorry to hear about the troubles you've had with your bumper. It sounds like quite the saga, and not the exciting kind we all hope for after a fender bender. It’s definitely frustrating when things don’t go as planned, especially when communication goes silent. We strive to provide quality service and keep our customers informed, so it seems we've dropped the ball here alongside the paint. Your feedback is important, and we’ll use it to work on our communication and service standards. If there's anything further you'd like to discuss, please reach out. We're here to listen and improve.