Business Solutions
English French Canadian
SureCritic / Auto Body / North Rockdale Collision Center
business image

North Rockdale Collision Center

Average Score
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
2.7
(3 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
33%
4 stars
<1%
3 stars
<1%
2 stars
33%
1 star
33%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Auto Body, Body Shop, Collision Repair
Contact
(770) 760-0070
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
610 Sigman Rd Ste A Conyers, GA 30013
Get Directions
North Rockdale Collision Center's Reviews
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
2.7
(3 Reviews)
Write a Review
Recent Reviews
SS
gravatar
Stephanie S.
Conyers, GA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/18/2021
Bad paint match
Took my car for insurance repairs and paint. Repairs seem to be done correctly, but the paint is terrible. My car is a bright red and they painted it deep red- it’s so obvious. Can’t believe they felt it adequate. Awful - I would not recommend if your vehicle needs paint work.
Not Recommended
BM
Betty M.
Georgia
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/25/2019
verified customerVerified Customer
Category: Collision
Betty said the hood is not level with the side panel on the passenger side. She said that she hasn't had time to bring it back yet.
Recommended
GJ
Gary J.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
verified customerVerified Customer
Category: Collision
Gary said they were quick and to the point.
Recommended
DT
Desire T.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
verified customerVerified Customer
Category: Collision
Desire said the staff was helpful and did what they said they would in the time frame promised.
Recommended
DM
Dennis M.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019
verified customerVerified Customer
Category: Collision
Dennis said he's dealt with this business before, they have always had good customer service there and his insurance company referred him to go there. Their location was convenient for him as well.
Recommended
RR
Roderick R.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019
verified customerVerified Customer
Category: Collision
Roderick said the staff provided excellent customer service, and worked with his dealership. They did a great job.
Recommended
KS
Kristen S.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
verified customerVerified Customer
Category: Collision
Kristen said the staff handled the repair in a timely and professional manner.
Recommended
TR
Taylor R.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019
verified customerVerified Customer
Category: Collision
Taylor said her vehicle was ready on time. She mentioned she had a small issue, but the staff took her vehicle back in and polished it to her satisfaction.
Recommended
MW
gravatar
Michael W.
Conyers, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Great job!
North Rockdale Collision rocks. They repaired my Kia on time and clean as a whistle. They called Enterprise and got me picked up and had them pick up the car afterwards. Highly recommend on their work and their courtesy and professionalism.
Recommended
DG
Donna G.
Georgia
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/15/2019
verified customerVerified Customer
Category: Collision
Spoke with Donna's husband. He said when he slams the vehicle door it makes a wind noise. The staff did not do a very good job and left the vehicle nasty. He never spoke with the same technician twice . Those that he spoke with were rude and not professional. No one checked the vehicle to make sure the repair was done right. For these reasons, he would not recommend this facility to others.
Not Recommended
Miranda M., Office Manager from North Rockdale Collision Center responded on 08/16/2019 05:39 AM

We spoke with Mr. Gibson regarding his concerns and being unsatisfied.  He advised us that he had not contacted us about the wind noise because he works alot and hasnt had a chance to come by to see us about it.  We apologized to him because he felt his truck was dirty upon pick up, we did wash his truck and clean the front area.  The remainder of his truck had personal belongings in it that we did not want to move.  The customer stated he felt that everything was a big miscommunication and he would be by when work slowed down for us to readjust his door.  We want to make sure that every customer is satisfied when the repairs are complete to their vehicle.

KW
Karli W.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2019
verified customerVerified Customer
Category: Collision
Karli said that the lady at the front desk was nice, kind, knew exactly what to do and helped her out. She said that the repairs were good , the facility got her vehicle back to her soon and that it was a good experience. She said that the appearance of the facility was better than she expected.
Recommended
JT
Joel T.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
verified customerVerified Customer
Category: Collision
Joel said he was completely satisfied with the repair and the people.
Recommended
JD
J.w D.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
verified customerVerified Customer
Category: Collision
J.W. said his overall experience was great. He was satisfied with the time and the way the repairs look. His vehicle looks as if nothing had happened to it. They finished his vehicle early.
Recommended
DM
Demetrich M.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2019
verified customerVerified Customer
Category: Collision
Demetrich said he's very satisfied. Their customer service was good. They returned his vehicle very quickly. He has used this business for about 15 years and has all of his repairs performed there.
Recommended
HM
Herbert M.
Georgia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2019
verified customerVerified Customer
Category: Collision
Herbert said this facility has great customer service and they do it on time.
Recommended
Displaying Review 1 - 15 of 685 in total
Businesses Near You
N.E.N. Auto Service and Repair
85
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(607 Reviews)
On The Mark Automotive
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(230 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.