Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Northside was also able to resolve the other issues that the previous shop left me with. They repainted the door handle that the previous shop scratched, and they gave me the money to replace my tire with the correct model (previous shop gave me a different tire than the rest I had on the car, on an AWD model). They also fixed all the safety issues I already stated and gave the car an alignment. Amazing people over there.