business image

Nova Collision Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(104 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

With NOVA Collision Center's team of industry certified technicians, our repair process guarantees that your vehicle is road-ready and safe. With NOVA Collision Center's team of industry certified technicians, our repair process guarantees that your vehicle is road-ready and safe.

Categories
Auto Maintenance, Auto Body, Collision Repair
Contact
(703) 266-0200

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
14615 Lee Hwy Centreville, VA 20121
Nova Collision Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(104 Reviews)

RS
gravatar
ROBERT S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Persistence Pays Off
""Check Engine" light prompted me to immediately take my vehicle to the closest and well established service center - paid for an incorrect diagnosis (timing belt) that would have cost thousands to repair.
Went to NOVA CC and my man Hahn. Found it was "sensors". First one, then a second to fix problem but now car runs like new. Always found NOVA CC fair and honest. Thanks Hahn!

IJ
Ingrid J.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Ingrid said the business always has good honest service and they take care of the vehicle.
Recommended

RS
gravatar
Robert S.
Fairfax, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/09/2025
7
Did Not Fix Problem
Usually get reliable service from NOVA CC, but this time - a misdiagnoses led to a costly repair, but didn't fix the problem?
Last time this happened they quickly replaced the faulty part, so we will see?

RS
gravatar
ROBERT S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Very good
Good service.

TN
Thao N.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
Category: Service
Spoke with Thao's brother. He said they were prompt, responsive and the price was reasonable.
Recommended

MG
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Vince G
It is so easy to drop off a car and get quick service! Everyone is very nice and efficient to work with.

ET
gravatar
EDIL T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Awesome experience
The receptionist was very helpful and kind!

JP
gravatar
JONATHON P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2024
verified customerVerified Customer
10
Front brake service at a great price!
Needed front brake pads and rotors for a 2020 Elantra. Nova Collision's price and service were outstanding.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
9
Timely and very efficient
Every one was helpful from filling out forms to providing the state required inspection service.

SB
gravatar
SUNG HO B.
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
Inspection services.
Efficient, effective services.
Kind and informative staffs

WO
Wonggan O.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2024
verified customerVerified Customer
Category: Service
Wonggan said they took walk-in appointment, the people there are really nice. She said every time she takes her vehicle there, they are always nice.
Recommended

SB
gravatar
Sung B.
Clifton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2024
10
Excellent services for repairs
Quite impressive about the quality of overall services. Quick and efficient and effective. Very informative in explaining situation. Very kind, polite and personable communications. Precise and polite manners of the personnels. Particularly happy to have received excellent informative communications with the owner himself.

KH
Kathleen H.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2024
verified customerVerified Customer
Category: Service
Kathleen said they're always very helpful and timely.
Recommended

JJ
gravatar
JEASOUNG J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2024
verified customerVerified Customer
9
I am satisfied with the friendly and fast service.
I was able to receive engine oil change service in a short time.
The staff was friendly and I was able to hear detailed explanations.

KS
Keon S.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2024
verified customerVerified Customer
Category: Service
Keon said the service was done timely, there was no hiccups on what to expect on terms of expense, and no other issue as of now.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.