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Novus Windshield Repair Port Orchard

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(22 Reviews)
-100
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Score Details

5 stars
77%
4 stars
9%
3 stars
4%
2 stars
<1%
1 star
9%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Novus Windshield Repair Port Orchard provides quality auto glass service and your repairs will be done right, the first time. Our exceptional customer service along with our certified trained technicians will get you back on the road again. Novus Windshield Repair Port Orchard provides quality auto glass service and your repairs will be done right, the first time. Our exceptional customer service along with our certified trained technicians will get you back on the road again.

Categories
Glass Repair
Contact
(360) 876-6000
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No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
851 Bethel Ave Port Orchard, WA 98366
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Novus Windshield Repair Port Orchard's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(22 Reviews)
Write a Review
Recent Reviews
BS
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Brian S.
Port Orchard, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/25/2024
0
The place is a mess
I walked in the lobby and there were no less than 4 employees behind the desk. None were on a phone, they did not seem particularly busy, and took at least 5 minutes before they interrupted their conversation to acknowledge me. I needed a simple repair, and the lady that spoke to me seemed confused and was asking 30 questions as to the vehicle type, insurance and my id and address? I mean come on! It is a simple 10 minute $50 repair, who I am, my car info, or where I live is irrelevant. But I played their game... another 15 minutes of my time wasted. Much as this survey... but anyhow. Then they let me know that the repair would be $80, much higher (like double) than the rate of any of the three places in the county I have stopped into before, But yes sure, after spending so much time with you guys, ill be glad to spend twice as much so I can finally leave! So the 'repair' I left with became twice as big as the crack I came in with, and they still charged me the $80. This place sucks pretty much entirely.
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