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Old Town Tire And Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(988 Reviews)
93
Write a Review
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Score Details

5 stars
92%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Old Town Tire & Automotive has been providing quality car care for over 14 years. We are a family owned business delivering honest and professional automotive repair and auto maintenance services. The quality master ASE (automotive service excellence) certified technicians employ today’s latest automotive technology and are equipped to Old Town Tire & Automotive has been providing quality car care for over 14 years. We are a family owned business delivering honest and professional automotive repair and auto maintenance services. The quality master ASE (automotive service excellence) certified technicians employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Old Town Tire & Automotive is a AAA Approved Repair Shop, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own. ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(505) 843-8473
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
1001 Rio Grande Blvd Nw Albuquerque, NM 87104
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Old Town Tire And Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(988 Reviews)
Write a Review
Recent Reviews
KL
KATHRYN L.
Albuquerque, NM
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
They are looking after my car.
They are very diligent about looking after my car. I rely on them to ket me know about recommend service when it is due. I appreciate this as I plan on keeping this car for quite some time.
JS
JACOB S.
Albuquerque, NM
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great service
Thank you to Old Town tire for your great service and getting me back on the road. Would certainly recommend.
RB
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RUSSEL B.
Albuquerque, NM
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Fantastic
Excellent, friendly and professional. Great communication.
AG
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AMAGINE G.
Albuquerque, NM
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Great service!
I just moved to this neighborhood and thought I’d try this auto shop. I really appreciate the honest assessment of my car and my options and the great maintenance service. Valerie is awesome and everyone on the team seems friendly and competent. Recommend!
JS
JASON S.
Kamiah, ID
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Awesome Service!
Our car broke down at the end of the day across the street from Old Town Tire & Automotive. Albuquerque is at almost the halfway mark of our 2150 mile trip home from Vidor, Texas. We just caught Alex on his way out of the shop for the day. He parked our car in their enclosed area for the night & got it on the hoist for inspection first thing the next morning. Alex got our oil & transmission fluid leaks fixed & got us back on the road by early afternoon. The service at Old Town Tire & Automotive is very timely , friendly and professional, and they only replaced the parts that were needed to get us safely on the road again. We were so blessed to find them when our car needed repairs!
ES
EVIE S.
Albuquerque, NM
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Love this place!
Always a good experience coming here, they are all so nice and get the job done quick and well <3
KM
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Kendall M.
Albuquerque, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
10
I can’t believe how smooth my car drives now!
I have been a valet for ten years and I literally drive thousands of cars every year. My 23 year old Toyota Camry just had its bearings replaced and now it drives smoother than any other car I have driven. If I didn’t know better and would have to think they cast some sort of spell to make it run this well. So, if you have a problem with your car, take to the wizards at Old Town Tire and Automotive.
DH
DORIS H.
Albuquerque, NM
smart fortwo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Flat fixed
These folks have been checking my tires. Air pressure for me for 10 years bacon. They just take care of me with and never charge me a scenthis time. However, I actually had a flat tire. And they changed it for me. I'm so glad they're in my neighborhood
Verified Customer
Alamo, CA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Excellent!!!
We’re traveling and had some issues with our jeep And only in town for a couple days.

Friday at noon, Valerie squeezed us in and not only found the problem, but fixed it.

Amazing customer service, but execution on getting us out of jam!

Thank you!!!
SG
SHERYL G.
Northport, MI
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Lifesavers
Wow! Blew a tire coming through Albuquerque and Valerie and crew made everything all right then and going forward. Caring, efficient, quick, knowledgeable, and so accommodating. Thank you!
JH
JOHN H.
Albuquerque, NM
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Honest mechanic shop
Very knowledgeable and honest about maintenance that needed to be done to get me back on the road.
KS
KATHY S.
Albuquerque, NM
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Always great!
Consistently excellent knowledge, service, and work. Completely trust all who work there. A treasure in my neighborhood.
IH
IAN H.
Albuquerque, NM
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Engine problems
Great customer service!
JH
JIM H.
Albuquerque, NM
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Finally: a reputable service and repair shop!
We feel fortunate that our neighbors referred us to Old Town Tire and Automotive. We’d had less than satisfactory experiences at the car dealership and other repair facilities here in Albuquerque. The integrity and honesty, the warm and professional attitude (we love Valerie!), and truly reasonable cost for a comprehensive servicing, ensure that we’ll be customers for years to come!
HP
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HELEN P.
Albuquerque, NM
Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2025
verified customerVerified Customer
9
work
Everyone is professional and work w/o seeming to b distracted. Everything is explained in good terms that are easy to understand. I was told the cost before anything was done so there were no surprises.
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