ONB Automotive Repair has been the auto repair expert in Everett since 1999. Our independently owned auto repair shop employs A.S.E. Master Certified technicians, we service and repair all domestic car and truck makes, and most imports. Whether you have a privately owned or company/fleet vehicle, O.N.B. will accurately diagnose, repair ONB Automotive Repair has been the auto repair expert in Everett since 1999. Our independently owned auto repair shop employs A.S.E. Master Certified technicians, we service and repair all domestic car and truck makes, and most imports. Whether you have a privately owned or company/fleet vehicle, O.N.B. will accurately diagnose, repair and get you back on the road quickly and affordably. ...more
Verified Customer
I had already mentioned over the phone that the car had aftermarket wiring with loose cut wires under the driver’s side. This was noted by the receptionist but overlooked by the electrician. At home I traced the fault myself in about 90 minutes and found it was down to those cut wires. Once rewired, the horn worked again.
It didn’t feel great to pay $260 to be told the horn works and the fuse isn’t blown (which I had already mentioned over the phone when describing the fault), only to then be pointed toward the wrong issue. Disappointing and a waste of money. That said, on the mechanical side they seemed solid and reasonably priced, which is why I’m giving 4 stars. For context, I worked as a maintenance electrician for 13 years, so I do have fault-finding experience. That said, for the amount charged, I would expect a more thorough and accurate diagnosis from the electrician.