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NAPA Complete Car Care Center - Orchard Lake Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(29 Reviews)
83

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

Local Auto Repair with Friendly Service

We know that you need excellent quality repairs and that you want friendly service. Our staff of highly trained service advisors and technicians is here to help. We have a real love for our profession and our community, so come see how our local auto repair shops can resolve your questions and
Local Auto Repair with Friendly Service

We know that you need excellent quality repairs and that you want friendly service. Our staff of highly trained service advisors and technicians is here to help. We have a real love for our profession and our community, so come see how our local auto repair shops can resolve your questions and meet your auto repair and service needs. We are committed to ensuring that your experience with us is fast, affordable, and pleasant.
...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(248) 553-3302

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
28799 Orchard Lake Road Farmington Hills, MI 48334

Affiliations

NAPA
ASE Certified
NAPA Complete Car Care Center - Orchard Lake Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(29 Reviews)

Verified Customer
Farmington, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2026
verified customerVerified Customer
10
replace transmission
Great staff Timely repair.
Unfortunate I needed transmission replaced.
Expensive, understandably.
Peter M. from NAPA Complete Car Care Center - Orchard Lake Automotive responded on 01/12/2026 09:43 AM

We appreciate you taking the time to share your thoughts. It's always a bit like a surprise party when we find out a transmission needs replacing, isn’t it? We’re glad to hear that our staff made the repair process as timely as possible, even if we can’t wave a magic wand to make the bills disappear. Your understanding of the situation means a lot to us. If you have any more questions or need further assistance, just give us a shout!

Offers and Posts
Thanks for the awesome review! 🚗💨 We love when we can squeeze you in for same-day service and keep your ride running smoothly! Remember, we’ve got your back for all those maintenance needs. See you on the road! #CarCare #NAPA ❤️🔧
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Thank you for the kind words! 🛠️ Lou and the team strive to provide honest and speedy service—it's great to know we hit the mark! Remember, we’re always here to keep your ride in top shape! 🚗✨ #NAPACompleteCarCare #HonestService
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Thanks for the praise! We’re thrilled to hear you received great service and quality work. Just remember: your car deserves the best, and so do you! 🚗✨ #CarCare #NAPAQuality
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We're thrilled to have loyal customers for over a decade! 🚗💖 Your trust means the world to us. We're dedicated to keeping your rides safe and sound (and maybe a little humorous too!). Thanks for the awesome recommendation! #NAPAFamily #TrustInUs
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Thank you for the glowing review! We’re thrilled our team has made such a positive impression. Your referrals mean the world to us! 🚗✨ Keep spreading the word—our tools and hearts are always ready! #NAPAApproved #AutoCareHeroes
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