Local Auto Repair with Friendly Service
We know that you need excellent quality repairs and that you want friendly service. Our staff of highly trained service advisors and technicians is here to help. We have a real love for our profession and our community, so come see how our local auto repair shops can resolve your questions and
Local Auto Repair with Friendly Service
We know that you need excellent quality repairs and that you want friendly service. Our staff of highly trained service advisors and technicians is here to help. We have a real love for our profession and our community, so come see how our local auto repair shops can resolve your questions and meet your auto repair and service needs. We are committed to ensuring that your experience with us is fast, affordable, and pleasant.
...more
We appreciate you sharing your thoughts with us, and I’m sorry to hear that your experience didn’t meet expectations. It sounds like communication took a wrong turn, and that’s never our goal. We strive to make sure everyone feels confident and informed about their vehicle’s needs. Your feedback is important, and we’ll make sure to work on keeping our conversations as clear and respectful as possible. The oil specification for your BMW is 0W-30 BMW Long-Life rating LL-01FE Full Synthetic. This is a Long Life Lubricant and is the proper oil to use for your BMW. The gentelman that you sent in here insisted on using a conventional oil that will reduce your engine and your Turbos useful life. Using the incorrect lubricant on your vehicle is a liability and we would be responsible if anything happened to your Engine/Turbo. This should explain the situation more clearly. Hopefully you give us another chance to service your vehicle. if you have any questions please call 248-553-3302 and ask for Peter.
Peter Mona
Owner
248-553-3302