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Orr Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,517 Reviews)
78
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Score Details

5 stars
84%
4 stars
9%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
20
Total ReScores™
4.8
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

Orr Hyundai is located in Texarkana, TX. Our Service technicians are here to assist with all of your vehicle maintenance needs, from routine oil changes to more serious repairs. Call us to schedule an appointment with our Award winning Service Department! We look forward to seeing you soon. Orr Hyundai is located in Texarkana, TX. Our Service technicians are here to assist with all of your vehicle maintenance needs, from routine oil changes to more serious repairs. Call us to schedule an appointment with our Award winning Service Department! We look forward to seeing you soon.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(903) 831-6408
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
2300 St. Michael Drive Texarkana, TX 75503
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,517 Reviews)
Write a Review
Recent Reviews
CH
gravatar
Charity H.
Texarkana, AR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/23/2024
0
Category: Service
Sad
Last month I got some service done by great mechanic who is no longer there named Christian. Because recently my car started having problems, I called today and spoke with Matthew the service technician for over 30 min about what has been going on with my car. I told him in great detail everything that was going on. I also asked to speak with the Service Manager Lisa. Well, Lisa called me back an hour and 15 min later. Not only was she very dismissive and rude, but she also talked over me. She was loud although I talked calmly. I was very polite and even called her “Ms Lisa” although she was rude. Many folks may have had a great experience here, however, honestly after dishing out over $2500 already at this same establishment, and having that bad interaction today, I will not be going back. Horrible customer service coming from what is supposed to be a professional business is a no go. This Air Force vet will not be back. And if you are looking for a reputable dealership, you may want to look elsewhere, like out of town.
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