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Otto Service Of Kansas City

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,097 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your vehicle while it’s in the shop. ...more

Categories
Auto Repair, Acura Dealer, Oil Change
Contact
(816) 358-4454

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9301 Blue Ridge Blvd Kansas City, MO 64138-3845
Otto Service Of Kansas City's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,097 Reviews)

CD
gravatar
Connor D.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2025
verified customerVerified Customer
10
Way better than the dealership!!
We had a problem with our son's Toyota that Adams Toyota in Lee's Summit couldn't figure out.... twice..... after keeping his car for a week.... each time. Otto figured out the problem in 2 hours AND charged less than the dealership! We will never use anybody else now. Thank you so much, Otto!
Terri O., Owner from Otto Service Of Kansas City responded on 12/29/2025 07:52 AM

We are very thankful we were able to serve your family with this ongoing issue, Connor! When I spoke to your wife I could just hear the exhaustion in her voice over the whole issue and I was thankful for the opportunity to be able to help. Car issues are never fun, but it is even harder when it is your child's vehicle. As a mama myself, we always just want them safe at all times!

We are truly thankful, as well, to welcome you and your family to our auto family! Our customers are family to us, so we hope that shows in our service. We are always here for you and your safety is the upmost importance to us. Thank you for giving our small business a chance. It means so much to our own family! Until you need us again, stay safe on the road and in life! 

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