business image

Otto Service Of Kansas City

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,119 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your vehicle while it’s in the shop. ...more

Categories
Auto Repair, Acura Dealer, Oil Change
Contact
(816) 358-4454

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9301 Blue Ridge Blvd Kansas City, MO 64138-3845
Otto Service Of Kansas City's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,119 Reviews)

JJ
gravatar
Joan J.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2026
verified customerVerified Customer
10
Issue after pick-up
They worked late to solve an issue with my car after had picked it up. Even after hours, the service waa excellent and friendly.
Terri O., Owner from Otto Service Of Kansas City responded on 03/06/2026 08:32 AM

Thank you for letting us know how your service was, Joan! We are sorry that the issue came up, but thank you for bringing it back to us so we could resolve it quickly! We are always here for you. Thank you for being a valued member of our auto family! We look forward to the opportunity to serve you again down the road. Until then, stay safe on the road and in life! 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.