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Otto Service Of Kansas City

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,119 Reviews)
92

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your Otto Service, Inc. has been serving out greater Kansas City and surrounding areas since 1977. For over 40 years we specialized in only Honda and Acura automobiles. We recently decided to expand our area of specialty and include Toyota and Lexus automobiles as well. We work hard at keeping you happy, while taking excellent care of your vehicle while it’s in the shop. ...more

Categories
Auto Repair, Acura Dealer, Oil Change
Contact
(816) 358-4454
Closing in 1 minute
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9301 Blue Ridge Blvd Kansas City, MO 64138-3845
Otto Service Of Kansas City's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,119 Reviews)

CS
gravatar
Cyril S.
Independence, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2026
verified customerVerified Customer
10
Excellent customer service
I really appreciate the team at Otto Service. Terry, Andrew, and Keith were such amazing with communication. They will call you to keep you updated every step of the way. To the technicians behind the scenes who make things happen are knowledgeable and experts at what they do. I got my car in without notice with two weeks appointment times. Car dropped off on Thursday and got assessed on Monday. Car diagnosed and fixed in a couple of days. I really appreciate the entire team and I say God richly bless the team and the owners and the business.
Terri O., Owner from Otto Service Of Kansas City responded on 03/11/2026 07:30 AM

Oh goodness, what a wonderful review to open our computer up to this morning! Thank you, Cyril, for the kind words and for taking the time to let us (and Kansas City!) how your service was! We are thankful to have been able to welcome you to our auto family! It meant very much to our family that you not only chose us because we are the experts on Hondas in Kansas City, but also because we were a Christian owned business. That really touched our hearts! We are always here when you need us. Until then, stay safe on the road and in life! Be blessed, Cyril! 

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