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Owens Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(298 Reviews)
92
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Score Details

5 stars
95%
4 stars
1%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Owens Automotive is staffed by people who take great pride in their work. With nine service bays, workstations equipped with resource software and an up-to-date repair management system, our ASE-Master Certified Technicians and ASE-Certified Service Advisors can take care of your auto, SUV and light truck needs, from the wheels on up. Owens Automotive is staffed by people who take great pride in their work. With nine service bays, workstations equipped with resource software and an up-to-date repair management system, our ASE-Master Certified Technicians and ASE-Certified Service Advisors can take care of your auto, SUV and light truck needs, from the wheels on up. We perform oil change services and manufacturer recommended preventative maintenance intervals (30, 60, 90K services) as well as diagnostics and repairs on engines, transmissions, clutches, steering, timing, electrical systems, heat and cooling systems and more, all in a timely, affordable manner. Smog Check Inspection and Repair Station, Brake ad Lamp Inspection Station, and a AAA Approved Auto Facility. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(760) 745-5481
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
302 N Juniper St Escondido, CA 92025
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Affiliations

Owens Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(298 Reviews)
Write a Review
Recent Reviews
GV
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Gary V.
Escondido, CA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Warranty Honored!
My parking brake malfunctioned and I was pleasently surprised it's repair was covered under my previous brake job warranty.
Verified Customer
Escondido, CA
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Thanks!
Anthony was honest, helpful, listened and cared.Thank you for helping me with my car!
KW
Kent W.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Expert Work
Owens did a great job handling my four wheel alignment. I was in and out in the time they predicted. It’s nice to go to a place that does what they say they’re going to do.
MJ
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MARSHALL J.
Ramona, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Investigation into two issues that we were having with our car.
Charlie and the crew from Owen's went out of their way to look into two issues that we were concerned with our car. They were able to reassure us that both things rectified quickly and didn't charge for their time. I can't recommend them enough. They are not only professional mechanics, but they are honest and will tell you when things don't need to be fixed, which is rare in the day.
BG
BOB G.
Escondido, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great as always
My family has been going to Owen’s for years and no matter if it is my son’s old truck or my BMW, they always do a great job.
Verified Customer
Escondido, CA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Wonderful experience
Owen’s was efficient and a great experience
RG
Roman G.
Escondido, CA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Respectful and Professional
Ive been going here for over 20 years. Fair prices and honest communication.
JG
JERRY G.
Escondido, CA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Excellent communication
I have been a customer of Owens for over 15 years. There service to my cars has been excellent. Fast repairs, and always keeping me informed of the progress.
Thanks
Jerry
Verified Customer
Vista, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
My first experience with Owen's Automatic
I appreciate the honest feedback back on what repairs are needed
Also, the staff was very pleasant and helpful on what and when repairs needed to be addressed.
LD
LAURA D.
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Best Auto Shop in Escondido
Owen's is the most honest shop in town. They don't charge for unneeded work done and always do top of the line work. I've been coming here for 20 years and won't go anywhere else.
JD
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JOHN D.
Escondido, CA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Customer for over 25 years
We have been with Owens for many years and many improvements and upgrades have been made to further their great service. Everyone is friendly and helpful.
LB
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Linda B.
San Marcos, CA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Service Toyota
The staff were very helpful, informative and polite.. They were able to do extra work I had not scheduled for this visit. Thank you!
KV
KAYE V.
Escondido, CA
Acura 3.2TL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/11/2025
verified customerVerified Customer
0
I am beyond frustrated. I was recommended to Owens by a friend.
Owens come recommended by a customer. Inherited mom's car.
It had an oil leak or something.
I told them I t had and oil leak problem. 3,700 dollars later I've brought it back 3 times. Still has the oil leak issues. Apparently they don't know where as of yet. Everything else was fixed but not what I went in for.
Driving to San Francisco and fear my car will catch on fire as I can smell burning oil . I can only hope it gets resolved before I leave. I'm ready to contact my lawyer at this point.
I was so confident and happy initially because Owens was referred to me highly. I can only share my story.
RL
REGAN L.
Pala, CA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Reliable and honest
Been going to Owen's for car service ever since I could drive, and my dad always had our cars taken there since I was a baby. Alan and his crew are hands down the most reliable, fast, and HONEST service I've ever worked with. I've done enough of my own car maintenance in the past to know when a shop is feeding me BS or doing an unreasonable markup, and the guys here have always been 100% transparent and honest. Even when I had an issue that was *maybe* still under warranty, one of the guys here advised I save myself money and try to get warranty service first, even if that meant Owen's not getting my business for that particular job.

Also can't beat the location; walk to a cafe on Grand or browse some of the locally owned shops while you wait.
JR
Judy R.
Escondido, CA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Friendly staff. Answered all my questions. I will return for future repairs.
Friendly staff. Answered all my questions. Car was finished earlier than expected. Hurray!! I will return.
Displaying Review 1 - 15 of 298 in total
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