Whether your vehicle needs routine service or emergency repair, you can trust our team of experts. We're a family-owned shop with old-fashioned values, like honesty and integrity. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the Whether your vehicle needs routine service or emergency repair, you can trust our team of experts. We're a family-owned shop with old-fashioned values, like honesty and integrity. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver you the best service in the industry. ...more
Verified Customer
Our 2003 Nissan Sentra had two major issues: the air conditioning wasn't working, and the driver's side door would not open. We searched Yelp, found Pacific Auto Service, and made an appointment. From the very beginning, the process was easy and professional. We received a text confirming our appointment, along with a reminder the day before.
When we dropped off the car, we provided some general information and received an estimate of the potential repair costs. Everything was straightforward and easy to understand. The entire team was friendly, helpful, and professional.
We quickly received updates by both text and email explaining what needed to be repaired and what our options were. They even made it clear that we could choose to skip the air conditioning repair if we wanted to. We decided to have both issues repaired and authorized the work. They kept us informed about the availability of the necessary parts and when the repairs would be completed.
The repairs were completed on time and for the estimated cost. When we picked up the car, the team was once again friendly, helpful, and professional.
Having your vehicle serviced is one of those situations where you need to be able to trust the people working on your car. Pacific Auto Service is absolutely the kind of company you can trust. They provided excellent communication, honest options, quality service, and followed through on everything they promised.
I highly recommend Pacific Auto Service and would definitely use them again.