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Pat's Auto Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,084 Reviews)
95
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs. Pat’s Auto Service Center is the largest, independent auto repair shop in Wilmington, North Carolina. We have been in business for over 50 years! Voted by Motor Age Magazine as one of the top 10 best independent repair shops in the United States, Pat’s can handle all your service needs.

Categories
Repair Shop, Car Maintenance, Auto Repair
Contact
(910) 791-8481
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5009 Carolina Beach Rd suite a, Wilmington, NC 28412-7841
Get Directions
Pat's Auto Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,084 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great Service
Service was completed quickly and the representative was friendly and helpful.
Verified Customer
Wilmington, NC
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Quick decision for an oil change
Very respectful and courteous service, waited there in the waiting area and was amazed by how fast they got it done. I guess they weren't backed up for oil changes. I'll remember now: go when it's raining. (Won't wait long!) Thanks, Pat's!
CK
CHERYL K.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Excellent
Excellent customer service, prices and efficiency! I used to take my car to the Ford dealership but will be bringing it here to Pat’s instead.
JW
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JIM W.
Wilmington, NC
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
9
Mustang Service
Another good visit to Pat’s. Took care of what was necessary. Good scheduling, timely mechanic work.
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:27 AM

Jim,

Our team is glad we could service your Mustang for you! Thank you for your business.

KR
KEITH R.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Cv joint repair
Efficient friendly reliable
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:26 AM

Keith,

Professional service with a smile is what we're all about! Thank you for stopping in for your Cv Joint repair.

SP
SARA P.
Wilmington, NC
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Been here 6 years
Really appreciated Pats taking my car and fixing my tires while I waited
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:23 AM

Sara,

Glad we could get your tires fixed and have you on your way! Thank you for stopping by.

CR
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CHAD R.
Wilmington, NC
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Guys fixed my ac right before summer heat.
Great job finding the leak and repairs.
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:16 AM

Chad,

We are happy to be of service anytime you need us! Thank you for trusting your vehicle with us here at Pat's.

Verified Customer
Wilmington, NC
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Service a/c
Had vehicle inspection and a/c system serviced.
Very efficiently completed in a timely manner.
Very happy. They will be my go to place for car service
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:16 AM

Having a A/C system that runs properly is important, especially with our hot Carolina weather! We're happy to be your new go-to place for automotive service. Thank you for your business!

JM
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JULIE M.
Wilmington, NC
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
May 20, 2026
My problem was handled in a timely fashion with courtesy as always. I felt the pricing was fair
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:14 AM

Julie,

We're glad we could help get your Toyota Avalon back on the road again! Our team is more than happy to help with anything you need in the future. Thank you for your review!

JF
JILLIAN F.
Wilmington, NC
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
100% trustworthy and reliable
These guys are amazing. I felt comfortable the very first time I walked into the shop, like they’d take good care of my car without ripping me off (unlike the dealer). I don’t know all of the auto brands they deal with, but if you have a Toyota, these guys are what you need.
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:13 AM

Jillian,

We consider ourselves lucky to have a Toyota Master Tech with us! Our team is more than happy to accomodate your as your dealer alternative. We're here for you! Thank you for your review.

SV
SHARON V.
Wilmington, NC
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Quick and Professional Car Inspection
My husband brought my car to Pat’s when I could not drive.
The staff understood the time pressure and took the car in for inspection with no waiting. The mechanics were quick and professional.
We are extremely grateful
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:08 AM

Sharon,

Thank you for bringing your Subaru into us for an inspection! We're happy we could get you back on the road again. Stop by anytime you need work done on your vehicle!

LW
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LASHANA W.
Wilmington, NC
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
THANKS
I love Pat's they are the best when it comes to my vehicle. Oil changes, to new tires, to fixing the light bulbs... they are the best. Thanks David for everything! Every time I call Pat's I ask for David, he the only person I go through when it comes to my vehicle! I highly recommend Pat's!
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:07 AM

Lashana,

Thank you for taking time out of your day to leave us your kind words. Our team highly appreciates your business! Anything you need, we are here.

KT
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KURT T.
Wilmington, NC
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Best Car Service in Wilmington
Pat's Auto services are honest, professional, and responsible in that you get what you pay for. In service for 60 years makes the latter clear. Trust is hard to find anymore, however, with Pat trust is a given guarantee.
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 10:06 AM

Kurt,

It's true we've been around for a long time, but it's our loyal customers that keep us going! Thank you for leaving us a five-star review.

JC
JOHN C.
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
8
Diagnosis and replacement of faulty engine sensor
On point as usual!
Excellent service
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 09:58 AM

John,

Excellent service is what we're all about. Thank you for your review!

NL
NICK L.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Best shop in town
Dwight and his team took great care of my truck. Got me in next day and had it running better than before. Was updated throughout the process and felt comfortable knowing my truck was in good hands. Will be coming here from now on as well as bringing my girlfriends car in the future
The Team at P. from Pat's Auto Service Center responded on 05/23/2025 09:57 AM

Nick,

We're glad that we could take good care of your GMC Sierra. Every customer means a lot to our team! Happy to have your continued business.

Displaying Review 1 - 15 of 1084 in total
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