Business Solutions
English French Canadian
SureCritic / Auto Repair / PDR Automotive
business image

PDR Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(785 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
82%
4 stars
13%
3 stars
1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

Our goal at PDR Automotive is to provide you and your family safe, reliable transportation. Your safety and satisfaction are our top most priorities.

Our staff of trained automotive technicians will evaluate your vehicle and clearly identify to you any safety concerns, repair or maintenance needs. All repairs and maintenance are Our goal at PDR Automotive is to provide you and your family safe, reliable transportation. Your safety and satisfaction are our top most priorities.

Our staff of trained automotive technicians will evaluate your vehicle and clearly identify to you any safety concerns, repair or maintenance needs. All repairs and maintenance are performed only after the customer has approved the repairs. PDR will gladly email you a written estimate for any services we provide. Quality Auto Repair since 1973. Family owner and operated.

Hours of operation: Monday - Friday 7am - 5:30pm.

All Major credit cards excepted. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(217) 367-9481
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1008 N Cunningham Ave Urbana, IL 61802-1806
Get Directions
PDR Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(785 Reviews)
Write a Review
Recent Reviews
EN
gravatar
Essie N.
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Best mechanic shop in town
Where do I begin, PDR and the staff have been beyond amazing . I needed something major done to my Jeep and they helped me figure out what I needed and even gave me the part number to order it online.
I would call them constantly to make sure I had the right part and they were always nice to me. I highly recommend them to anyone looking for knowledgeable, honest, kind, reasonably priced auto shop.
They will go above and beyond for their customers. I only trust them to work on my car and will be referring everyone I know to go there.
Thank you PDR for everything . You guys are the best in town.
RH
gravatar
Robert H.
Cadillac XTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Service provided
Love the service would recommend them to all my friends
CH
gravatar
Catherine H.
Chevrolet Captiva Sport Fleet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Came in with a problem from another garage
My car was returned to me from another garage in town and upon leaving their parking lot I knew something was wrong and returned right back to the desk. I was told at this time I needed another part…yet this garage didn’t mention this when I paid my rather large bill . After having a wrench fall out from the engine a week later while waiting for this “part” I contacted PDR to inspect my car. I found out the new struts that were put in , 1 was not tightened which was the loud noise I was hearing on top of other bolts that were not tight. PDR fixed the problem, re-aligned the car and informed me no other part was needed…. I left PDR’s parking lot a satisfied customer and will be using their services from now on.
KF
gravatar
Keith F.
Rantoul, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
10
Awesome
I have a late model vehicle (2008) that I brought in for multi point inspection. Was pleasantly surprised that out of 39 points my vehicle actually passed on 31 of them. I was expecting a lot more than that cause it is a 2008. lol They could have said I needed lots more repairs but as far as I know they were completely honest. Out of the 8 points that I needed to address only one of them was considered a hazard (rear brakes). Will definitely go back.
JA
gravatar
Janice A.
Urbana, IL
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great service!
Worked my car in and got me in quickly. Very thorough, excellent service and easy to work with.
Verified Customer
Urbana, IL
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Routine maintenance and a tire repair.
Excellent service. They do it all.
TL
gravatar
Thomas L.
Urbana, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Real and honest
I am always happy to come to PDR. I get treated very well, and always included with every part of my transaction with my vehicle. I have a BAIID device, and Josh is the man who does my bi-monthly downloads. He has been such a help navigating this whole process. I'm grateful for everything he does, and the people at PDR who also help.
HB
gravatar
Harold B.
Champaign, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Water pump replacement
The scheduling was easy and I got the truck in without delay. PDR evaluated the situation and indicated some repairs related to the water pump replacement that was also needed. They provided me with the cost and also when the truck would be completed. The mechanic indicated that my oil change was due so I asked if that could be added on. They said no problem.
The truck was finished on time and everything is working well.
I am very pleased with the professional service and manner in which PDR conducts its business,
AW
gravatar
Ashley W.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Very good
Very professional and knowledgeable and patient. Car in great shape now.
Verified Customer
Urbana, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
9
Very good.
I was able to check-in my car soon after requesting an appointment. Overall, attention was very good and efficient.
The repair/inspection was completed to my satisfaction within half a day.
Appreciated the ride back to my residence.
Verified Customer
Champaign, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Brake repairs F-150
The service PDR provided was thorough, professional and well-done. I have no complaints.
DG
gravatar
Daniel G.
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Satisfecho
Buen servicio. Recomendado
Verified Customer
Urbana, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Battery was draining. Car wouldn't start.
I contacted PDR over the weekend and drove my car in on Monday morning hoping they could help me. I wasn't disappointed. They diagnosed the problem and gave me a new battery and the car was ready by early afternoon. The staff there are very friendly and helpful and I always take my car to PDR.
TS
gravatar
Tracy S.
Champaign, IL
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2024
verified customerVerified Customer
10
PDR provides THE BEST service
PDR provides the best independent service in the area. The team communicates well and finds solutions for specific problems. I recommend PDR to everyone.
RC
gravatar
Randy C.
Dewey, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Always Great
Just great to work with.
Really enjoy bringing our car to the shop.
Thank you
Randy
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.