Return visit to Pete's on 7/25 for UNCHANGED acceleration problems after "servicing" from 7/22 - 7/24. Apologies given with promises to "make it right" this time. They were aware of our intention to trade the vehicle, with an impending deal upon completion of service. After "cleaning the throttle body" the day before, it was now determined that the throttle & sensor needed to be replaced - another $650. On the way to the dealership, it became obvious that the acceleration STILL WAS NOT FIXED! It hesitated & chugged after every stop or slow down till 30-40mph was reached. Clearly this company was incapable of properly diagnosing and repairing the issue & continued attempts / financial output was fruitless. We traded in the car - and practically gave it away as the dealership cited acceleration issues immediately. STAY AWAY!!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
