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Platinum Auto Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,797 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
92
Net Promoter Score ®

Business Details

About

Platinum Auto Service Inc is conveniently located in S. Yarmouth, MA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Platinum Auto Service Inc is conveniently located in S. Yarmouth, MA. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Used Car Dealer, Car Maintenance
Contact
(508) 760-2807

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
27 Commercial Street South Yarmouth, MA 02664
Platinum Auto Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,797 Reviews)

Verified Customer
Harwich, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
2012 Jeep
Excellent service as always.

MP
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Mark P.
South Dennis, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Truck basic service
Dave was great. Good explanation of what was performed on my vehicle. Jen did a great job detailing the vehicle

Verified Customer
MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
The absolute best!
The best mechanic shop on the cape! My car broke down on a Thursday and they were able to look at it and fix it within a week! They communicated with me the whole time about what was happening with my car. They are the best !

SP
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Sandra P.
Harwich, MA
2007 Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Count on it being done correctly!
Another repair done right for a fair price. The loaner vehicle is a huge help as well. I may have given up on this vehicle if it weren't for Platinum! Thanks.

JM
John M.
Dennis, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Best Customer Service by far!
I’ve received excellent service from Platinum ever since I became a customer there several years agreed o. They make it very easy and although I haven’t used the ride service, they offer it. Not sure if all stations now charge for a sticker, but I noticed this added fee for the first time.

Verified Customer
South Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Car trouble. They got me right in. Diagnosed the problem quickly & fixed it.
Wonderful service at Platinum. Replaced spark plugs wires & boots. In and out the same day. Congenial, helpful, and always correct diagnostically. Plus the job is always done right. Been going there for years. And they even provide you a ride home & pickup again when car is ready. You won’t ever regret taking your car to Platinum!

LA
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Linda A.
South Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
9
The usual efficient service
Platinum is consistent in their efficiency. I am a long time customer..
The Service Team from Platinum Auto Service Inc responded on 06/10/2025 03:44 PM

Good evening, Linda. We appreciate the business you've brought to us over the years and are glad to hear you value our consistency and efficiency. Your continued support means a lot to us! We will see you again next time and hope you have a great week!


KS
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Kevin S.
Falmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
A+ service
I recently had work done to my 2017 jeep wrangler and Platinum was honest and provided great service.
I highly recommend this shop for all of your jeep needs.
The Service Team from Platinum Auto Service Inc responded on 06/09/2025 08:46 AM

Good morning, Kevin. We're glad to hear you had a positive experience with your Jeep. Your recommendation means a lot to us! Our team looks forward to assisting you again and hope you have a wonderful week!


PS
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Paula S.
Eastham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Always there when I need them
So glad I found this place to help with my Jeep. They are true to their word, fair, and always on time. I recommend anyone use this place for service or for add ons to their vehicle. I worked with Dave in the accessories department this time, but with the service department in the past.
The Service Team from Platinum Auto Service Inc responded on 06/09/2025 08:47 AM

Good morning, Paula. Our team works very hard to establish trusting relationships with our customers and appreciate hearing about your positive experiences with both departments. Your recommendation means a lot to us and we look forward to assisting you next time. Have a wonderful week!


DC
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Don C.
MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Quality team
Swift service. Very professional.
The Service Team from Platinum Auto Service Inc responded on 06/09/2025 08:48 AM

Good morning, Don. We appreciate your feedback on our swift and professional service. Your support and business means a lot to us and we look forward to assisting you again soon. Have a wonderful week!


DG
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Dave G.
Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Hitch and BIke Rack
Dave was very accommodating, working to order and install both the hitch and bike rack. Both the car and bike rack were new to Dave, and he took the time to research and make sure the fit and applications were correct for my configuration. The timing of everything (ordering parts, scheduling installation, and installation time) happened exactly as first outlined. A very seamless and pleasurable experience.
The Service Team from Platinum Auto Service Inc responded on 06/09/2025 08:50 AM

Good morning, Dave. We're thrilled to hear about your positive experience with Dave. He takes the time to ensure his customers have a great experience with us and we appreciate your feedback Your satisfaction means a lot to us. We look forward to assisting you again next time and hope you have a great week!


Verified Customer
South Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
My “towed” wrano
High anxiety when my 2002 wrangler. I spoke with Nick at Platnium. “No problem” , Nick calmly and with optimism talked me through process and I was back on the road within 24 hours! The mechanic listed all diagnostics and extremely thorough! Thank you
The Service Team from Platinum Auto Service Inc responded on 06/09/2025 08:51 AM

Good morning! We're glad to hear that Nick provided you with clear support and that we got your Wrangler back on the road so quickly. Your feedback means a lot to us and we appreciate you taking the time to share your experience. Thank you again and we hope you have a wonderful week!


AC
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Al C.
Yarmouth Port, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Throwback Business
Always helpful when in a tough spot. Willing to give you a loaner car if available to keep up with day to day life. Transparent with work and expectations. Will always bring my vehicles to them, trustworthy and professional.
The Service Team from Platinum Auto Service Inc responded on 06/09/2025 08:54 AM

Good morning, Al. We appreciate you taking the time to share your recent experience. It’s great to know you find our service helpful and trustworthy. We know its difficult to be without a vehicle, so our loaner vehicles allow our customers one less thing the worry about while having their vehicle serviced! Thank you again for your kind words and we hope you have a good week!


BM
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Barbara M.
Harwich, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Ms. B McW
A “good friend” has highly recommended Platinum, for several years. I had one tire that kept losing air, and had to be pumped up every few days. Knowing I had a several hour trip, that day, on the highway, I took a chance and called to see if I could possibly get my tire repaired. Bill was very nice and was able to guarantee that it could be fixed that afternoon. It was done within the time frame that we had discussed. They called me, just before I arrived. When I walked in the door, 3 smiling faces from behind the counter greeted me! As I was paying, my “good friend” coincidentally happened stop by to check on her car. She quickly asked them to give me $10 off, with I being a referral through her. So, they did! Very positive experience.
The Service Team from Platinum Auto Service Inc responded on 06/10/2025 03:45 PM

Good evening, Barbara. Thanks so much for sharing your experience with us! We appreciate your detailed feedback and are glad to hear about your positive experience with our team. It's great to know we could assist you in a timely manner and hope for the opportunity to assist you again in the future. Thanks so much and have a wonderful night!


KR
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Keith R.
South Yarmouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Great Service
Platinum always delivers quality service. Have been using them for my vehicles for many years. They are always accommodating and friendly.
The Service Team from Platinum Auto Service Inc responded on 06/10/2025 03:49 PM

Good evening, Keith. We appreciate the years of business you've brought us and are glad to hear that you enjoy our service. Your support means a lot to us! Thank you again for your kind words and we hope you have a great night!

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