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Poolesville Tire & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,344 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Every business claims to be the best. We just are the best. Our satisfied customers speak for themselves. We look forward to building a long term relationship with you. If there is anything we can do for you, Every business claims to be the best. We just are the best. Our satisfied customers speak for themselves. We look forward to building a long term relationship with you. If there is anything we can do for you,

Categories
Auto Repair, Car Maintenance, Tires
Contact
(301) 349-3880

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
19920 Fisher Avenue Poolesville, MD 20837
Poolesville Tire & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,344 Reviews)

PH
PAULA H.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Check Engine light came on
The check engine light came on in my vehicle. I called Poolesville Tire and Auto and was able to get an appointment and also to get a loaner while my vehicle was being serviced. They diagnosed the problem, told me what it was, ordered the part and made the repair, all in the same day!!! Great customer service from the staff there. I highly recommend them for vehicle repairs.

Verified Customer
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent service every time!
Excellent trustworthy service every time.
Paul M. from Poolesville Tire & Auto responded on 06/03/2025 09:34 AM

We appreciate your confidence in our services. Trust is no small feat in the auto repair world, and it's great to hear that we've earned yours. If your vehicle ever starts to act up like it's auditioning for a soap opera, you know where to find us to keep things dramatic-free!


AN
ANH N.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
The best service at Poolesville
Very good and high quility serviced. Thank
Paul M. from Poolesville Tire & Auto responded on 05/29/2025 09:34 AM

We appreciate you taking the time to share your experience. It’s great to hear that you found our service to be top-notch! We strive to keep things running smoothly—like the cars we service. If there's anything else we can do to keep your wheels turning, just let us know. Happy driving!


Verified Customer
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent auto shop
Best shop. Trustworthy and honest
Paul M. from Poolesville Tire & Auto responded on 05/27/2025 09:34 AM

We truly appreciate your kind feedback! It’s great to hear that you find us trustworthy and honest—those are high marks in our book. We strive to keep our customers happy and their vehicles running smoothly. If we can ever help with anything else, just give us a shout!


LS
LAURA S.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Super helpful and efficient as always
Thanks again!
Paul M. from Poolesville Tire & Auto responded on 05/27/2025 09:34 AM

We appreciate your enthusiasm! It's always a pleasure to serve you. If there’s anything else you need, whether tires or a thorough check-up, just let us know. Your vehicle’s happiness is our top priority!


TD
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TIM D.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Service on a Hyundai
We take all our vehicles to Poolesville Tire & Auto because they are so professional and fast with their service. We thoroughly respect this business!
Paul M. from Poolesville Tire & Auto responded on 05/18/2025 09:35 AM

We appreciate your commitment to Poolesville Tire & Auto, and we’re glad to hear that our professionalism and speed have made an impact on your experience. It’s always great to know that your vehicles are in the right hands! We’re here to keep things rolling smoothly for you.


CS
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CRYSTAL S.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great service!
Good to have honest people looking after your vehicle, and pricing is very reasonable.
Paul M. from Poolesville Tire & Auto responded on 05/18/2025 09:35 AM

We appreciate your recognition of our honest approach to vehicle care. It's great to know that our pricing aligns with your expectations. We aim to keep your car running smoothly without breaking the bank—kind of like a superhero for your vehicle, but with fewer capes and more toolboxes. Thank you for choosing us to take care of your automotive needs!


MB
MELISSA B.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Helped me out in a tough spot
Due to a rusty undercarriage, I could not jack my car to fix a flat tire. They came out and helped me tow it and did the fix within 30 min. Thank you!
Paul M. from Poolesville Tire & Auto responded on 05/18/2025 09:35 AM

We appreciate you sharing your experience with us! It sounds like your undercarriage decided to audition for a role in a rusty horror film, but we're glad we could help you out before it took center stage. Getting you back on the road in just 30 minutes is what we aim for—hopefully your tires are now feeling a bit more secure! If you ever need assistance again, just give us a shout.


BM
BRENDAN M.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Schedule maintenance
Great prompt service as always. Thanks Brian.
Paul M. from Poolesville Tire & Auto responded on 05/17/2025 09:36 AM

We appreciate your feedback! It sounds like our team hit the nail on the head with prompt service this time. We believe in making tire and auto mishaps a thing of the past, one wheel at a time! If you ever need anything or just want to chat about cars, you know where to find us. Your support keeps us rolling!


DD
DAWN D.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Excellent service
Quick service , very professional and friendly
Paul M. from Poolesville Tire & Auto responded on 05/17/2025 09:36 AM

We appreciate you taking the time to share your experience. Quick service is what we aim for, and we’re glad to hear that our team made it a pleasant one for you. Professionalism and friendliness are key ingredients in our service recipe—kind of like the perfect tire rotation! We look forward to keeping your vehicle in top shape.


RG
ROSA G.
Poolesville, MD
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Excellent customer service
I been going to this establishment for a few years now and I absolutely love it. The attention to the customer is very awesome.
Paul M. from Poolesville Tire & Auto responded on 05/12/2025 09:33 AM

It’s fantastic to hear that you’ve found your auto care home with us! We pride ourselves on our customer service, and it’s great to know it shines through. Your loyalty over the years is truly appreciated, and we’re happy to keep your vehicle running smoothly. Here’s to many more miles together!


JB
JENNIFER B.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
9
Car service
Took my car for brakes replaced they did a quick and excellent job.
Paul M. from Poolesville Tire & Auto responded on 05/12/2025 09:33 AM

We appreciate you sharing your experience with us. It's always good to know that our team is able to get you back on the road quickly and safely. Who knew brakes could get such rave reviews? We hope they continue to perform like champions for you!


DS
DAN S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Wheel alignment
Easy scheduling and quick turnaround for my vehicle. All parameters are in specification and the vehicle drives very well.
Paul M. from Poolesville Tire & Auto responded on 05/07/2025 09:35 AM

We appreciate your feedback and are glad to hear that you had an easy scheduling experience and a quick turnaround. It’s always our goal to have your vehicle running smoothly so you can enjoy the ride. If only we could make the traffic as easy as scheduling! Thank you for choosing us for your automotive needs.


RF
RONNY F.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great repair work and customer service.
Great place for oil changes and repairs. The service team is always friendly and quick to get in touch when ready.
Paul M. from Poolesville Tire & Auto responded on 05/07/2025 09:35 AM

We appreciate your positive feedback! It's fantastic to hear that our service team is hitting the mark with both speed and friendliness—after all, we believe getting your oil changed should be a breeze, not a chore. If there's anything else we can assist you with, just let us know. Your vehicle deserves the best!


JD
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JOHN D.
Poolesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Another great service job
As always , all work was done on time and my truck runs so smooth. Highly recommended !
Paul M. from Poolesville Tire & Auto responded on 05/06/2025 09:35 AM

It's fantastic to hear that your truck is running like a dream and that we hit all the deadlines. Smooth rides make for happy drivers! Your recommendation means a lot to us. We’ll keep doing our best to ensure your truck stays in top shape. Drive safely out there!


Displaying Review 1 - 15 of 1344 in total
Service Coupons and Posts
Thanks for the awesome feedback! We're thrilled you always leave our shop with a smile and great service. 🚗✨ We'll keep the tire puns rolling and the engines running! #PoolesvilleTireAndAuto #GreatService
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Thanks for the kind words! We believe in honest service—no unnecessary repairs, just good vibes and wheels! 🚗✨ Your trust keeps us rolling! #PoolesvilleTireAndAuto #HonestService
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Thank you for your kind words! We’re always here to provide excellent assistance—like pit stops for your car! 🏎️🔧 Drive safe and see you next time! #AutoCare #CustomerAppreciation
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Thank you for the kind words! We're thrilled to hear you found our service reliable and on time. 🚗💨 We strive to keep both you and your car in top shape! Highly recommended? We’ll take that as our 5-star badge! 🌟 #CustomerCare #TrustworthyService
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We're thrilled to be your go-to team! 🚗✨ At Poolesville Tire & Auto, we aim for the best service—after all, tire-ific service is what we do! 😄 Thank you for your kind words! #BestServiceEver #TireificSupport
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Thanks for the love! ❤️ We're thrilled to keep your Benz cruising smoothly! 🚗💨 Brian and Tim are always ready to give your ride the VIP treatment! Come back anytime for more car pampering! #AutoExperts #LoveYourRide
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We’re thrilled to be your go-to for 20 years! 🚗✨ Our loaner cars are here to keep you on the road while we sort out the unexpected! You keep coming back, and we'll keep the wheels turning! Thanks for the trust! #CustomerForLife #PoolesvilleTireAndAuto
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🌟 We love hearing about our quick and professional service! 🚗💨 Thanks for trusting us with your ride—keeping you rolling smoothly is our goal! Need us? We're just a pit stop away! #PoolesvilleTireAndAuto #FastAndFriendly
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We're thrilled to hear you enjoyed our service! 🚗💨 Brian's always revving up the helpfulness! Thanks for choosing us—your support keeps us rolling! 🤗👍 #PoolesvilleTire #AutoServiceExcellence
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We're thrilled to hear you think we're "great"! 🚗💨 Whether your truck has a ton of work or just a tiny tickle, we're on it in a jiffy! Thanks for trusting us with your ride. #FastAndFurious #PoolesvilleTireAndAuto
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A morning car crisis? 🚗💨 No problem! We're glad our team could get you back on the road while keeping the communication clear. Honesty is our policy! Thanks for trusting us with your ride! 😊 #CustomerCare #PoolesvilleTireAndAuto
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Thanks for the fantastic review! We're thrilled our team made your tire shopping experience a breeze. Remember, when it comes to tires, we’ve got your back — and wheels! 🚗✨ #PoolesvilleTireAndAuto #CustomerServiceExcellence
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Wow, 18 years of trust? That's like a marriage—only with fewer arguments! 😄 We're so grateful for your loyalty and can't wait for more years of keeping you rolling smoothly. Here's to 18 more! 🎉 #TireLove #AutoCare
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Thanks for the fantastic review! 🚐💨 We love proving that tire checks don’t have to break the bank or your schedule. Our team is always here to keep you rolling smoothly - for free when we can! 😉 See you next time! #CustomerCare #TireExperts
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Thank you for the kind words! Our team loves to help out—loaners included! 🚗💨 We strive to keep your ride smooth and your spirits high. Come back anytime, we'll even save you a seat! 😄 #CustomerAppreciation #PoolesvilleTireAndAuto
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We're thrilled to hear you had another great experience with us! 🚗✨ We promise to keep the good times (and tires) rolling! Thanks for the shout-out and recommendation! #HappyCustomers #PoolesvilleTireAndAuto
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We’re thrilled to be one of your favorite local perks! 🎉 Thanks for the love! Our team is always here to keep your ride running smoothly. 🚗💨 Keep cruising in style! #PoolesvillePride #AutoExperts
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Thank you for appreciating our speedy service and friendly faces! We promise to keep your tires rolling smoothly in no time. ?✨ Your support means the world to us! #QuickService #FriendlyTeam
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We're thrilled to hear about your fantastic experience! ?✨ Our knowledgeable team is always ready to help—no tire troubles too tough for us! Thank you for choosing Poolesville Tire & Auto! #CustomerAppreciation #WeLoveWhatWeDo
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We love hearing about our team’s charm and humor! ? Tim, Matt, Brian, and Dough are always here to keep your ride smooth and your spirits high. Thanks for recommending us! ?✨ #PoolesvilleTireAndAuto #CustomerCare
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We're thrilled to hear you had a pleasurable experience! ? Your support keeps our engines running smoothly! Thanks for choosing Poolesville Tire & Auto! ?✨ #CustomerAppreciation #TireMountainsAndAutoValleys
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Big thanks for the awesome review! ? We’re thrilled to have you back on the road in no time, minus the bracket drama! ?? And yes, adulting comes with fees—just like how your car needs tires! ? #PoolesvilleTireAndAuto #ServiceWithASmile
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?? Thank you for your kind words! At Poolesville Tire & Auto, we believe car care should be as smooth as a freshly paved road! We're thrilled to hear about your stress-free experience. See you next time! ? #AutoCare #StressFreeService
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Thanks for the amazing review! We're thrilled you loved our team and the loaner car service—it's like having your cake and eating it too! ?? We appreciate your support! #CustomerService #PoolesvilleTireAndAuto
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We're glad we could help you out with that flat tire! ?? Our team loves getting you back on the road safely—no tire too flat for us! Thank you for the kind words and recommendations! #PoolesvilleTire #FlatTireHeroes ?️
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We're thrilled to hear you had a great experience with our team! ?✨ Always here to keep your wheels rolling smoothly! Looking forward to seeing you and your vehicles again soon! #CustomerAppreciation #PoolesvilleTireAndAuto
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Thanks for the glowing review! ? We love being your go-to for car care over the last decade! Your trust means the world to us—don't worry, we won’t sell your car for parts. ?? Here’s to many more years together! #TrustworthyService #LongTermRelationships
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Thanks for the awesome review, Jim! We're thrilled you think our crew is fantastic! ?? We’re always here to keep your ride in tip-top shape and brain-freeze your worries. Can't wait to see you again! #PoolesvilleTire #CarCare
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We're blushing! ? Thanks for the kind words! We're thrilled to keep your fleet of five cars running smoothly. Our mechanics love a good challenge! ?? Come back anytime—your tires will be waiting! #PoolesvillePride #AutoCareExcellence
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We're thrilled to hear you enjoy our service as much as we enjoy providing it! ? Good vibes and great car care go hand in hand. Thanks for trusting us with your ride! ?✨ #PoolesvilleTire #AutoCareExperts
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? Thanks for the awesome review! We aim to get you back on the road faster than you can say 'oil change!' ? Your support means the world to us. See you next time for more prompt service at reasonable prices! ?️? #PoolesvilleTire #AutoService
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Thanks for the awesome review! We believe in friendly faces and fair prices—just like a perfect blend of coffee! ☕️? We're glad you had a great experience with us. See you again soon! #PoolesvilleTireAndAuto #FriendlyService
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Thrilled to hear you're as happy as a tire on a smooth road! ?? Thanks for the awesome words! We're here to keep you rolling! #HappyCustomers #PoolesvilleTireAndAuto
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We're blushing! ? Huge thanks for the fantastic review! We're thrilled to know our “magic” keeps your wheels spinning and your family’s rides in top shape. ?✨ Here’s to more A+++ service moments! #PoolesvilleTireAndAuto #TopNotchService
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Thanks for trusting us with your Accord! ?? A slow leak can feel like a sneaky ninja, but we love to play detective! We're glad we could save you some cash in the process! ?✨ #PoolesvilleTireAndAuto #TireHeroes
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Thank you for your kind words! ? We strive to be quicker than a speeding ticket and deliver top-notch service. We're thrilled you had a great experience! ? Your support keeps our engines running! #CustomerLove #PoolesvilleTireAndAuto
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?✨ Thank you for the fantastic review! We're thrilled our friendly crew and trusty loaner car made your visit smoother than a freshly waxed hood. Here’s to getting you back on the road in style! ? #PoolesvilleTireAndAuto #RoadReady
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Thanks for the kind words! ? We're thrilled to hear that your visits are not just productive but also enjoyable! ?✨ We'll keep our hustle strong to ensure you’re back on the road ASAP! #PoolesvilleTireAndAuto #ServiceWithASmile
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Thank you for the love! ❤️ We're thrilled you think we work wonders! A little magic goes into every tire we replace and every engine we fix. ?✨ Come back anytime for more terrific service! #SupportLocal #PoolesvillePride
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Revved up about your 5-star review! ? Thanks for letting us brake the mold with our top-notch service! We're here for all your automotive needs. #CustomerAppreciation #BrakeMasters
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Thank you for your kind words, Kim! ? We're so glad to hear that you had a great experience with us. We strive to provide excellent customer service and we're glad that we could help you out. #Poolesville #CustomerService #HappyCustomers
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