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Porter Customs LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(190 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

Welcome to Porter Customs. We are a full service auto repair shop located in Stafford, TX. Welcome to Porter Customs. We are a full service auto repair shop located in Stafford, TX.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(281) 546-9921

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
2638 5th St #13 Stafford, TX 77477

Affiliations

ASE
Porter Customs LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(190 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
getting the job done!!!!
I recently brought my car in for an oil change and had a great experience. The staff was friendly, efficient, and took the time to explain everything clearly. Service was quick—I was in and out in under 30 minutes. Highly recommend this place for anyone looking for fast, reliable service!
Marcus P. from Porter Customs LLC responded on 05/21/2025 09:04 AM

Thank you for the great feedback! We're glad to hear your oil change was quick and hassle-free. Our team works hard to provide clear communication and efficient service, so it's great to know that came through. We appreciate your recommendation!


RH
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Reginald H.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
10
Very honest
Good
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:35 AM

Thanks for the kind words!


MH
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Mary H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Service was excellent. Owner is very helpful.
We recommend to everyone, I know
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:30 AM

Mary, thank you so much for the kind words and recommendation! We're thrilled to hear you had an excellent experience and that Marcus was able to help. It means a lot to have your support—we truly appreciate you spreading the word!


JB
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Janet B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
My Nissan 2014 Murano
Had a good experience today. The employee were nice and pleasant. My pick up driver was super.
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:29 AM

Janet, We really appreciate you taking the time to leave a review! It’s great to hear that our team made your visit a pleasant one. We’re glad we could help and look forward to serving you again!


VF
Valencia F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Several vehicle repairs
Porter Customs is very professional Auto Repair shop. The owner Marcus is very thorough in explaining the repairs of work being done. They were also able to prioritize repairs and reasonable cost for repairs.

Definitely will be a returning customer.
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:27 AM

Valencia, Thanks so much for the kind words! We’re glad you had a great experience with us. We always takes the time to explain things clearly and make sure repairs are done right and at a fair price. We really appreciate your trust!


CC
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Car repairs and maintenance
For the past six years I have trusted Porter Customs to take care of my car and have always had a good experience because they solve the problem in a timely way and Marcus oversees the work and has the customer's best interest in mind. I am grateful
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:24 AM

Carla, thank you so much for your continued trust and kind words! We're truly grateful to have had the opportunity to take care of your car over the past six years. Marcus and the entire team are dedicated to providing honest, efficient service, and it's wonderful to hear that commitment has made a difference for you!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Cooling System Repair
Great Job!
Marcus P. from Porter Customs LLC responded on 05/07/2025 09:39 AM

Thank you for your review! We're glad to hear you were satisfied with the cooling system repair.


WT
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Willie T.
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Ml350
Having so many cars as I do something is always breaking down. This time. It was my Mercedes Benz ML350 and once again Marcus Porter and his team did an outstanding job getting this car back running again. My car would not start so Marcus sent his assistant Tom to my house to jump the car and we were able to get it back to his shop. Marcus replaced the battery which is underneath the seat and reset all the codes did some other things to it like replacing the fan motor which would not stop running. Porter Customs is the place to take your car when you want the work done right and promptly. An outstanding job, Mr. Porter and team.
Marcus P. from Porter Customs LLC responded on 05/07/2025 08:37 AM

Thank you so much for your kind words and continued trust in Porter Customs Willie! We're glad we could get your Mercedes-Benz ML350 back up and running smoothly. The entire team work hard to provide reliable, timely service, and it's always great to hear that our efforts make a difference. We truly appreciate your loyalty! Thanks again for the great review!


AM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Porter was excellent guys and he’s work is awesome. My back rear bumper was broken and he fix new one and he work was awesome amazing work thank you Porter highly recommend 10/10
Nice work highly recommended
Marcus P. from Porter Customs LLC responded on 04/29/2025 09:25 AM

Ali, Thank you so much for the great feedback! We're thrilled to hear that we took excellent care of you and your vehicle. Your kind words mean a lot, Thanks again for the recommendation!


GK
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Fleet owner
If you have problems with your vehicle and no one can figure out what’s going on with it take it here. They’ll fix it up at a reasonable price and have you in and out the door.
Marcus P. from Porter Customs LLC responded on 04/29/2025 09:18 AM

Grady, Thank you so much for your kind words! We're glad we could help get your vehicle back on the road quickly and affordably. Thank you for trusting us!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Honest, Professional, Experienced
I couldn't be happier with the repair work and customer service Marcus and his team provides. Office is clean and organized. Everyone is friendly and professional. I appreciate the follow up, follow through, and transparency from the time vehicle is brought in, diagnosed, worked on, and completed. The invoice is detailed and easy to understand. No surprises. I recommend them for your auto repairs.
Marcus P. from Porter Customs LLC responded on 04/22/2025 12:41 PM

Thank you so much for your kind and detailed feedback! We’re thrilled to hear that you had such a positive experience with the team. Providing clear communication, quality work, and a welcoming environment are all top priorities for us, so it means a lot to know that stood out to you. We truly appreciate your recommendation!


TD
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Timeka D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Fast and Efficient Service
I appreciate being serviced by a team of professionals who get you in and out in a timely manner. Porter Customs did just that while ensuring the service performed was done right.
Marcus P. from Porter Customs LLC responded on 04/22/2025 12:39 PM

Timeka, thank you for the great feedback! We're glad to hear that our team at Porter Customs was able to get you in and out efficiently while still delivering quality work. We truly appreciate your support!


VE
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Victor E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Auto shop
Very reliable and honest auto repair service. The problem was diagnosed promptly and repaired after being presented with available, safe options. I will gladly recommend this auto repair shop
Marcus P. from Porter Customs LLC responded on 04/22/2025 12:38 PM

Victor, Thank you so much for your kind words and recommendation! We're glad we could provide you with honest, reliable service and clear repair options. It means a lot to know you felt well taken care of. 


VF
Valencia F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Great Mechanic
Knowledgeable and thorough mechanic. Provided feedback regarding my vehicle and kept me updated during repairs.
Marcus P. from Porter Customs LLC responded on 04/22/2025 11:47 AM

Thank you for the great feedback Valencia! We're glad to hear you had a positive experience. Keeping you informed and making sure you understand what’s going on with your vehicle is always a priority for us. We appreciate your trust!


DB
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DeAndrea B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Car Maintemce
Cuatomer Service is always amazing
Marcus P. from Porter Customs LLC responded on 04/22/2025 11:35 AM

Thank you DeAndrea so much for your kind words! We're thrilled to hear that you've had a great experience with our customer service team.

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