Business Solutions
English French Canadian
SureCritic / Auto Repair / Porter Customs LLC
business image

Porter Customs LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(198 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Welcome to Porter Customs. We are a full service auto repair shop located in Stafford, TX. Welcome to Porter Customs. We are a full service auto repair shop located in Stafford, TX.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(281) 546-9921
Opening in 4 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
2638 5th St #13 Stafford, TX 77477
Get Directions

Affiliations

Porter Customs LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(198 Reviews)
Write a Review
Recent Reviews
WT
gravatar
Willie T.
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Never to busy
If you own an older model car or even a newer model car that is out of warranty, you need to get in touch with Marcus Porter at Porter Customs. Again they’ve done a wonderful job getting my car ready for the road. My car stalled out on me at Sam’s in Sugar Land and I had it towed to Porter Customs where they determine that the starter had gone out. They immediately replaced the starter and I was back on the road again but the very next day the battery in my car had died out and I called Marcus and got my car over there and they immediately replaced the battery. Again Marcus and his team did a wonderful job getting me back on the road. Kudos to Marcus Porter and his team.
EF
gravatar
Eric F.
Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Always a fantastic experience
One thing I have to say about Porter Customs is they're willing to help. Marcus' generosity and understanding and willingness to work with you are huge factors as to why I always bring my vehicles here. They do a fine job every time and I've never had issues with their work.
DW
Delores W.
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
I am really pleased with the service I received on the work was done. Excellent job!!!
Excellent Service!!! Very professional and prompt. Will refer relatives and friends to come by and I will be returning for in the future if necessary. Job well done!!
GM
gravatar
Geana M.
MINI Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Service you can trust/customer for life
I came to know Porters last year when my car was banged. Because the service resulted with excellent service I have been a repeat customer.

Unfortunately last week my a/c went out. I was so grateful when I was told to bring my car in immediately to investigate the issue. Again excellent outcome with me knowing they considered every option to help me save before having to pay triple for the part from the dealership.
SB
gravatar
Shon B.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Can't beat the quality!
Professional staff, great service, fair prices, and excellent work!
HW
gravatar
Harold W.
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Elite Level Service!!!
Everytime I bring one of my vehicles to Porter Customs, it comes back looking and running like a new machine!
Whether warranty or out of pocket work, PC is my go to car shop....
Verified Customer
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Car work
Great work
RB
gravatar
Richard B.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Very professional service!
Prompt, courteous service!
Marcus P. from Porter Customs LLC responded on 05/28/2025 03:47 PM

Thank you Richard for the review! We appreciate the great feedback

Verified Customer
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
getting the job done!!!!
I recently brought my car in for an oil change and had a great experience. The staff was friendly, efficient, and took the time to explain everything clearly. Service was quick—I was in and out in under 30 minutes. Highly recommend this place for anyone looking for fast, reliable service!
Marcus P. from Porter Customs LLC responded on 05/21/2025 09:04 AM

Thank you for the great feedback! We're glad to hear your oil change was quick and hassle-free. Our team works hard to provide clear communication and efficient service, so it's great to know that came through. We appreciate your recommendation!

RH
gravatar
Reginald H.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
10
Very honest
Good
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:35 AM

Thanks for the kind words!

MH
gravatar
Mary H.
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Service was excellent. Owner is very helpful.
We recommend to everyone, I know
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:30 AM

Mary, thank you so much for the kind words and recommendation! We're thrilled to hear you had an excellent experience and that Marcus was able to help. It means a lot to have your support—we truly appreciate you spreading the word!

JB
gravatar
Janet B.
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
My Nissan 2014 Murano
Had a good experience today. The employee were nice and pleasant. My pick up driver was super.
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:29 AM

Janet, We really appreciate you taking the time to leave a review! It’s great to hear that our team made your visit a pleasant one. We’re glad we could help and look forward to serving you again!

VF
Valencia F.
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Several vehicle repairs
Porter Customs is very professional Auto Repair shop. The owner Marcus is very thorough in explaining the repairs of work being done. They were also able to prioritize repairs and reasonable cost for repairs.

Definitely will be a returning customer.
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:27 AM

Valencia, Thanks so much for the kind words! We’re glad you had a great experience with us. We always takes the time to explain things clearly and make sure repairs are done right and at a fair price. We really appreciate your trust!

CC
gravatar
Carla C.
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Car repairs and maintenance
For the past six years I have trusted Porter Customs to take care of my car and have always had a good experience because they solve the problem in a timely way and Marcus oversees the work and has the customer's best interest in mind. I am grateful
Marcus P. from Porter Customs LLC responded on 05/20/2025 10:24 AM

Carla, thank you so much for your continued trust and kind words! We're truly grateful to have had the opportunity to take care of your car over the past six years. Marcus and the entire team are dedicated to providing honest, efficient service, and it's wonderful to hear that commitment has made a difference for you!

Verified Customer
Jeep Wrangler JK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Cooling System Repair
Great Job!
Marcus P. from Porter Customs LLC responded on 05/07/2025 09:39 AM

Thank you for your review! We're glad to hear you were satisfied with the cooling system repair.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.