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Positive Performance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,125 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer. Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer.

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(812) 372-1233

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
364 S Mapleton St Columbus, IN 47201
Positive Performance's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,125 Reviews)

GM
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GEORGE M.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Awesome
They do right by me every time. Best shop in Columbus IMO.
Eric B. from Positive Performance responded on 05/17/2025 09:41 AM

We appreciate you taking the time to share your experience. It's wonderful to hear that we've consistently hit the mark for you. Columbus is lucky to have customers like you, and we promise to keep the good times rolling. If our shop had a trophy shelf, we'd definitely save a spot for you as our MVP!


RS
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RONALD SR. S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Two vehicles this week
Had two of my five vehicles in for Eric and crew to service this week. Fast, professional and fair pricing! Thanks!
Eric B. from Positive Performance responded on 05/15/2025 07:30 AM

It's great to hear that your vehicles received the star treatment from Eric and the crew! We're glad you found our service to be fast and professional—not to mention fair on the wallet. With five vehicles, you must have the ultimate parking lot party going on! We appreciate your trust in us and look forward to keeping your fleet in top shape.


EB
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ED B.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Positive Performance always does a great job
Positive Performance got our car in fast and had it running like new. Always quality work at a reasonable price.
Eric B. from Positive Performance responded on 05/16/2025 09:39 AM

We're so glad to hear that your car is running like a well-oiled machine! It's always our goal to blend quality work with reasonable pricing, like the perfect recipe for automotive success. If your car is ever up for an Oscar for best performance, we’d like to think we’re the behind-the-scenes crew making that happen. Thanks for choosing Positive Performance!


SA
SHARED A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Replaced Sway bar link on a SUV
Quick diagnosis and fix and reasonable rates.
Eric B. from Positive Performance responded on 05/16/2025 09:39 AM

We appreciate your feedback! It sounds like our team hit the diagnostic nail right on the head. Quick fixes and reasonable rates are our jam. If you’ve got more issues or questions, feel free to reach out – we’re always ready to tackle the next challenge!


DM
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DAVID M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Quick and Easy
All I needed was an oil change and that was exactly what I received. No hassles, no upsells, just pulled it in and got it done. The online scheduling allowed me to select when would work best for my schedule. Easy peasy
Eric B. from Positive Performance responded on 05/11/2025 09:39 AM

It's fantastic to hear that your oil change experience was smooth sailing! We believe in keeping things simple and straightforward—just like your favorite sandwich without the mystery toppings. We're glad our online scheduling fit perfectly into your busy life. If only all tasks were as easy as an oil change, right? We're here whenever you're ready for your next visit!


JW
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Jennifer W.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
10
Jeep start/stop system
Positive Performance always goes above and beyond with their service to fix my vehicles. They got my Jeep all fixed up and my light cleared! Always very friendly service! Definitely my go to for all my vehicle service needs!
Eric B. from Positive Performance responded on 05/01/2025 09:39 AM

It's great to hear that our team is hitting the mark with their service—like a perfect tire alignment! We're glad your Jeep is back in tip-top shape and that the light is off for good. Friendly service is our middle name (well, not really, but you get the idea). Whenever your vehicle's feeling a bit under the weather, you know where to find us. Drive safely out there!


TS
TOM S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always professional and very prompt
Very good place
Analyzes and repairs well
Eric B. from Positive Performance responded on 04/26/2025 09:39 AM

We're glad to hear that you found our place to be very good! It sounds like the analysis and repairs met your expectations, which is always music to our ears. We aim to provide top-notch service, so your feedback is genuinely appreciated. If there's anything else we can do to make your experience even better, just let us know!


SC
STELLA C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Stella Satisfied client
My experience had always been awesome. The crew at positive performance are professional and trustworthy and affordable. What keeps me coming back is their upfront honesty especially to women. Ladies if you are experiencing car issues go to positive performance they will be straight with you and affordable rates guaranteed.
Eric B. from Positive Performance responded on 04/26/2025 09:39 AM

We’re genuinely pleased to hear about your experiences with us. It’s great to know that our team’s dedication to professionalism and honesty shines through, especially for our female customers. After all, everyone deserves a little automotive TLC without the stress of inflated prices or confusing jargon. We appreciate you spreading the word and look forward to keeping your vehicle in top shape. Here's to many more trouble-free adventures on the road.


CL
CHERYL L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Fantastic job
I needed my oil changed, tires balanced & rotated & brakes checked. They completed it all in about an hour. I absolutely trust them with my car. I know they will do as I ask to the very best of their ability & with the utmost respect & care.
Eric B. from Positive Performance responded on 04/17/2025 09:39 AM

We appreciate your wonderful feedback! It’s fantastic to hear that we were able to get you in and out in about an hour with all the services you needed. Trust is key when it comes to car care, and we’re glad to know you feel confident leaving your vehicle in our hands. We promise to keep treating your car like royalty because every car deserves a little pampering. Your satisfaction is our fuel!


JS
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JIM S.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Friend
First rate service
Eric B. from Positive Performance responded on 04/13/2025 09:39 AM

We appreciate your feedback and are pleased to hear that you enjoyed our first-rate service. Our team works hard to ensure that every experience is top-notch, and it's great to see their efforts recognized. If there's anything else you'd like to share about your experience, don't hesitate to let us know!


JS
Jacob S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Jacob said he had a good experience.
Recommended
Eric B. from Positive Performance responded on 04/11/2025 09:40 AM

We're glad to hear that you had a good experience with us! It's always our goal to make sure our customers leave with a smile, not just because of the service, but maybe also from enjoying a great cup of coffee while they wait. We appreciate your support and hope to keep up the good work!


CS
CONNIE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
CGS
Good pricing. Quick service . Friendly and informative.
Eric B. from Positive Performance responded on 03/31/2025 01:07 PM

We appreciate your feedback and are glad to hear that our pricing hit the mark and our service was as quick as a cheetah on a caffeine rush! It's always great to know that our team made a friendly impression while keeping you informed. We look forward to providing more top-notch service in the future!


JL
Jason L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Excellent
They found the issue and quick to fix the issue. Would highly recommend them.
Eric B. from Positive Performance responded on 03/30/2025 09:39 AM

It’s great to hear that our team was quick on the case and got everything sorted out for you! We always aim to resolve issues faster than a cat can knock something off a shelf. Your recommendation means a lot to us, and we’re here for any future fixes you might need!


DM
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DAVID M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Excellent service as always
Made the appointment request using my date and time on line for two days out. Received a confirmation about 45 minutes later. Upon showing up my vehicle was immediately brought in and the service began and completed promptly. Prompt, courteous, timely service, what more could I ask?
Eric B. from Positive Performance responded on 03/28/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It sounds like we hit all the right marks with your appointment—promptness and courtesy are our bread and butter! We're delighted that we could get your vehicle in and out without a hitch. If only all services could be as easy as a 45-minute coffee break! We look forward to keeping your vehicle in top shape whenever you need us.


NM
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NEAH M.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Best service department around
Eric and colleagues are the best!!
Eric B. from Positive Performance responded on 03/26/2025 09:39 AM

We appreciate your fantastic feedback! We're glad to hear that Eric and the team left such a great impression. It sounds like they really know how to make things happen. If you have any more experiences to share, we’re all ears!

Service Coupons and Posts
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/19/2025-06/19/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/12/2025-06/12/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/05/2025-06/05/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/28/2025-05/29/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/21/2025-05/22/2025

?✨ We’re thrilled to be your trusted shop! Fast service is our specialty—like a pit stop at a NASCAR race! ? Thank you for the awesome review, we appreciate your support! ? #PositivePerformance #TrustedService
Learn More

?? With school bells ringing, it’s time to prep your car for those morning drop-offs! Check tires, brakes, and fluids—because nobody wants a surprise “car pool” lecture from your mechanic! ? Let's keep those trips smooth! #BackToSchool #AutoCare
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/19/2025-06/19/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/12/2025-06/12/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/05/2025-06/05/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/28/2025-05/29/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 04/21/2025-05/22/2025

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