Business Solutions
English French Canadian
SureCritic / Auto Repair / Precision Automotive
business image

Precision Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(31 Reviews)
77
Write a Review

Score Details

5 stars
82%
4 stars
13%
3 stars
2%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Our business takes quality and customer service seriously. As a NAPA Auto Care center, we follow a strict Code of Ethics so customers will know up front what to expect. Our business takes quality and customer service seriously. As a NAPA Auto Care center, we follow a strict Code of Ethics so customers will know up front what to expect.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(503) 538-2601
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
701 Deborah Road Newberg, OR 97132
Get Directions

Affiliations

Precision Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(31 Reviews)
Write a Review
Recent Reviews
DF
DERRICK F.
Newberg, OR
Mazda 3
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/16/2026
verified customerVerified Customer
2
Careless work, ignored diagnostic requests, and left the job unfinished.
I brought my 2022 Mazda 3 here for a warranty alternator replacement. When dropping the vehicle off, I explicitly requested that they diagnose and address the dashboard warning lights and all electrical issues that resulted from the alternator failure.Instead of doing a thorough job, they rushed to swap the alternator, completely ignored my electrical diagnostic requests, and falsely reported to my warranty company that the vehicle was 100% repaired and all issues were resolved. Because they prematurely closed out the warranty claim without actually completing the work, they locked my warranty profile.When the electrical issues immediately persisted, I had to take the car to a certified Mazda dealership. The dealership quickly discovered that Precision Automotive missed a blown fuse directly related to the charging system failure. Because Precision falsely reported the job as complete, the warranty company refused to cover the dealership’s diagnostic costs, forcing me to pay out of pocket to finish the job Precision was supposed to do.They will take the big payout from your warranty company but cut corners on the actual service and leave your car unfinished. Avoid this shop if you want honest, complete repairs.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.