"Not sure if it's still available", "Can't find the keys", "looking for the car on the lot"....then when it's finally pulled around: "Sorry, it just sold". A manager told us to take our business elsewhere when it was clear we saw through their games. Perfect opportunity to turn around a negative customer experience and maybe even make a sale, but instead proved our suspicions were correct. It's a weird place. Stay away.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.