business image

Preston Hyundai Boardman

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,198 Reviews)
76
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
91
Total ReScores
4.6
ReScore Average
76
Net Promoter Score ®

Business Details

About

Preston Hyundai in Boardman, OH. is staffed with expert technicians who provide quality Hyundai repair and maintenance. Preston Hyundai in Boardman, OH. is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(330) 965-7440

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
7554 Market Street Boardman, OH 44512

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
71
Net Promoter Score ®

Business Details

Categories
Contact
(330) 965-7440
No Business Hours Provided

Business Hours

* No Time Zone Provided
7554 Market Street Youngstown, OH 44512

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11
Total ReScores
5.0
ReScore Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(330) 965-7440
No Business Hours Provided

Business Hours

* No Time Zone Provided
7554 Market Street Youngstown, OH 44512
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,198 Reviews)

KS
gravatar
KRISTOFER S.
Struthers, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Category: Service
No complaints whatsoever
From the buying process to the maintenance, everything has been a breeze and everyone I’ve come in contact with has a great attitude. When I take my car in for an oil change I get top notch service from how fast they start on my car to the little conversation with the Tech once everything is done.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 07/14/2025 04:21 AM

We’re excited to hear that your experience with us has been so smooth! It sounds like you’ve found a great rhythm with your car, and we’re happy to be a part of that dance. Our team is all about making the process enjoyable, whether you’re buying a car or just stopping by for an oil change. We appreciate your kind words about our service and the little chats with the techs. Who knew car maintenance could almost feel like visiting a friend? Drive safe and keep up the great adventures!


Verified Customer
Warren, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Category: Service
Spectacular Customer experience
Great customer service
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 06/12/2025 01:41 PM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that our customer service has made a positive impression on you. Our team strives to go the extra mile, so knowing that our efforts are appreciated keeps us motivated. If you ever need assistance, we're just a call away—ready to provide that 'great service' again!


Verified Customer
Poland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Category: Service
Wonderful Service Department
The Service Department at Preston Hyundai continues to exceed my expectations.
The Service Technicians are very thorough and the customer service team explains everything in detail I can comprehend.
Many thanks to everyone involved servicing my Hyundai.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 06/09/2025 09:36 AM

It's fantastic to hear that our Service Department has consistently knocked it out of the park for you! Our technicians certainly do have a knack for being thorough, and it’s great to know our customer service team has made things clear and easy to understand. We're just happy to keep your Hyundai running smoothly. Here's to many more smooth rides ahead!


GP
gravatar
GREGORY P.
Warren, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Category: Service
Great experience
Great service and personal. We pitched a Santa Fe and was a great experience. Robert was great
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 06/12/2025 01:41 PM

We're glad to hear that you had a fantastic experience with us while picking out your Santa Fe. It sounds like Robert really made the whole process enjoyable—he has a knack for turning what could be a mundane car-buying venture into a fun outing. If you have any more adventures in mind, whether it's road trips or just cruising around town, we're here to help you hit the road in style!


SG
gravatar
SHARON G.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
Category: Service
Friendly top tier service
Had an appointment for a check engine light on and Friday afternoon. They took my car immediately and I waited in the very well situated waiting area. They quickly got me an estimate and worked with my budget. My car was ready when promised and everyone was very nice
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 04/07/2025 04:33 AM

We're glad to hear that your visit went smoothly and that our team was able to work with your budget. It's great to know you found our waiting area to be a nice spot for a quick break. We aim to keep our customers as relaxed as a cat in a sunbeam while they wait! If you need anything else in the future, we're here and ready to help. Safe travels ahead!


RL
gravatar
RICHARD L.
Mineral Ridge, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Category: Service
Quick and efficient scheduled service.
Timely and courteous. Nice waiting area with snacks and beverages. All the employees that I interacted with very professional and polite. Appreciated follow call to see if all went well and that I was satisfied.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 04/07/2025 04:33 AM

We appreciate your feedback and are glad to hear you enjoyed your experience with us! It sounds like our waiting area might just become the new hangout spot—snacks and beverages can’t be beat. We're committed to providing top-notch service, so it's great that our team made a positive impression. We're always here to check in and ensure everything is running smoothly, because customer satisfaction is our version of a high-five. Thank you for choosing us!


AW
gravatar
ALICE W.
East Liverpool, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Category: Service
Customer Service
When a problem arises they schedule quickly as possible. They keep you updated on what is going on. I also like the fact that every time your car is serviced it's cleaner than when you came in. Everyone is friendly and I like their snack center while waiting for my car to be serviced. I appreciate the followup afterwards.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 03/12/2025 01:15 PM

It's fantastic to hear that you had such a pleasant experience with us! We know that car troubles can feel like pulling teeth, so we strive to make the process as smooth as possible. Keeping you updated is just part of our plan, and we're glad you appreciate the cleanliness of your car after service—it’s like a mini spa day for your vehicle! And let's not forget the snack center; every car servicing deserves a little snack-tastic motivation while you wait, right? We look forward to continuing to keep your car in tip-top shape. Happy driving!


AR
gravatar
ANTHONY R.
Canfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
7
Category: Service
Great Service!
Always helpful with great customer service.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 03/12/2025 01:16 PM

We're glad to hear that our customer service team has been hitting the mark for you! Helping our customers is what we aim for—no magic wands required, just great folks ready to assist. If you need anything else in the future, we're just a call away. Enjoy the ride!


Verified Customer
Youngstown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Category: Service
Great service
Well prepared. Explained diagnostics testing and aspects of recall. Prompt service.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 03/12/2025 01:16 PM

We appreciate you taking the time to share your experience! It's great to hear that our team was able to provide a thorough explanation and prompt service. Diagnostics and recalls can sometimes feel like learning a new language, but we’re glad our staff could guide you through the process. If you have any more questions or need assistance in the future, feel free to reach out.


BC
gravatar
BARBARA C.
Columbiana, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Category: Service
Shoppers looking for quality
Quality of staff,service,sales and products!
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 02/13/2025 10:32 AM

We appreciate your recognition of our dedicated team and offerings! It's great to hear that our staff made an impression with their service and knowledge. We strive to provide top-notch experiences and products, and it's rewarding to know we hit the mark. If you ever need assistance or have questions in the future, just holler—we're here to help!


Verified Customer
Mineral Ridge, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/10/2025
verified customerVerified Customer
7
Category: Service
Oil consumption in my Tucson
I was having to add a quart of oil about every 500 miles. I took it in for an oil change & they overfilled it. Took it back & they removed some. We are doing an oil consumption test for a second time. Waiting for results. They are being helpful.
JOANNA A Z., Service Manager from Preston Hyundai Boardman responded on 02/13/2025 10:33 AM

We appreciate you sharing your experience with us. It sounds like you’ve been through a bit of a wild oil adventure! We’re glad to hear that our team is being helpful as you navigate the oil consumption test. Fingers crossed that the results give you some clarity—and perhaps a little less oil wrestling in the future. If you have any further questions along the way, don’t hesitate to reach out. We’re here to help!


CK
gravatar
COURTNEY K.
Wellsville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Category: Service
Hyundai Tuscan
I was very impressed with the customer service. My car was serviced quickly and I appreciate the follow up call.

DJ
gravatar
DEBORAH J.
Youngstown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2024
verified customerVerified Customer
10
Category: Service
Repairs and/or recalls
Service has always been excellent
Staff always professional courteous and friendly
Family has been with Preston for many years...now granddaughter has now been part of Preston family on her own for past 3 years...

Verified Customer
Girard, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
10
Category: Service
Quick and detailed
Overall a great experience! They checked everything and even cleaned the car up! Easy drop off and pick up.

LF
gravatar
LINDA F.
Youngstown, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Category: Service
Great service
Everything is always done correctly the first time .
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.